Branch Assistant

2 days ago

Newcastle upon Tyne, United Kingdom Quay – SBD Full time

**ROLE : BRANCH ASSISTANT- This role also includes warehouse duties and driving, so a full license is required.**

**Who are we?**

Quay Plastics are a well-known name in the industry, specialising in supplying plastic building products to the trade. As part of the Epwin Group Plc, we’re proud to be part of a much larger successful family of businesses.

Our branches are a busy trade environment, and we pride ourselves on our knowledgeable and friendly teams - it’s one of the main reasons our customers return day after day If you have an ambitious and enthusiastic outlook, we’d love to hear from you.

You can expect a thorough company induction, supported every step of the way whilst you familiarise yourself with our business, the role and the products. With a blend of both hands-on and digital e-learning modules, we’re committed to supporting your career development.

**Our trade counters**

Our trade counters are a positive and thriving environment where we put customers at the heart of everything we do and know that the team in our branches play a vital role in that. We are a growing, dynamic business and we’re looking for team players to grow with us. If you’ve got a can-do, will-do attitude and an eagerness to learn, you’re exactly the kind of person we’re looking for.

**The role of a Branch Assistant**:

- Works together with the team to provide excellent customer service.
- Help maintain high standards within the trade counter area and warehouse.
- Has a can-do/will-do attitude and able to work within a small team.
- Assist with health and safety compliance.
- Is competent with multi-drop deliveries.
- Work with the Branch Manager and the rest of the team to achieve branch performance targets.
- Provide cover in the branch when required.

**Our ideal Branch Assistant**:

- Will have a friendly, welcoming attitude and have energy and passion that is required to deliver what our customers require.
- Be versatile and prepared to assist in all aspects of running the branch.
- Must have a full valid driving license. A forklift truck license would be preferable but if not, training will be provided.
- Good organisational skills and be IT literate.
- Experience in a trade counter environment would be preferred but not essential as the right attitude and drive will overcome any lack of this experience. Full training will be provided
- Previous driving experience as the role involves deliveries/driving

**What you’ll get**
- 24 days annual leave, plus statutory bank holidays.
- Company pension.
- Generous staff discount.
- The chance to join a vibrant, progressive company that looks after their people.
- The opportunity to voice your ideas and help shape the future of the business.
- Real career prospects for the right people within any of the many businesses within the Epwin Group Plc.
- Enrolment within “Lifeworks” which entitles the employee to discounts at many high-street and online retailers as well as a wider range of additional benefits.
- Monthly awards where our people are recognised for outstanding contributions.
- On the job and on-line training. We invest in our people.

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