Resident Advisor

2 weeks ago

Bristol, United Kingdom Fresh Student Living Full time

As a leading accommodation provider Fresh are excited to be recruiting a Resident Advisor for the 816-bed student accommodation scheme, Metalworks based in Bedminster.

**The Role**:
This exciting position offers full time hours of 37.5 hours per week, working Monday to Friday between 8am and 8pm on a rota basis.

As a Resident Advisor you'll act as the first point of contact for residents and prospective residents providing and exceptional support service to ensure that the property runs smoothly, and the residents feel supported. In the run up to site opening in September, you will be assisting with the organisation of our social events, be on hand to greet prospective students at our open days and be comfortable handling any viewing enquires.

If you’re looking for a fun place to work and want to be part of a close-knit hard-working team, where you’ll receive excellent training and mentoring - keep on reading

As with all the members of our accommodation teams, our Resident Advisors are responsible for delivering a 5-star service to our customers. Key responsibilities of the role include:

- Organising events and open days for prospective and current residents.
- Covering the main reception during office hours, this will include sorting the mail.
- Be the face of Fresh for residents Liaising with them on a regular basis making sure that residents feel supported and valued.
- Undertaking viewings with potential residents, providing them with the up-to-date information relevant to their query.
- Receiving and processing payments, and monitoring / chasing rent arrears when necessary.
- Filing and maintaining customer data, ensuring the database is up to date and within GDPR regulations.
- Liaising with the maintenance and accommodation team to ensure any issues are logged and resolved promptly.

The position offers the opportunity to balance the operational aspects of the role with the chance to create a social and fun atmosphere to build an environment where students want to live and work.

**About you**:
We’re looking for a people person who has a strong, and genuine passion for creating an incredible environment for our residents to live in. You’ll need the energy and drive to succeed and develop your career within a fast-growing industry. Experience in people management and development is an essential of this role as is the ability to be adaptable in your communication style dependant on the audience. Due to the nature of this role, you’ll need strong administration skills with excellent organisational skills and be detail orientated.

**Why work for Fresh?**

Fresh can offer you an exciting, collaborative, people-first environment where you can build your own career in a fast-growing industry. We have a dedicated Training team to assist with your job training, and an in-house Learning & Development team to support you with personal and professional development including vocational qualifications, as well as a health cash plan and exclusive shopping discounts.

**About Fresh**:
Fresh are a multi award-winning student accommodation provider with over 20,000 beds in our portfolio across the UK & Ireland. We’re looking for someone to support their residents and the wider operational team.

We create great places to live, built on the simple principle that the people around you can make a huge difference to your way of life. If you’re a people person who loves working collaboratively and is great at making things happen, then you’ll fit right in

  • Resident Advisor

    1 week ago

    Bristol, United Kingdom Fresh Student Living Full time

    **Resident Advisor** **New Bridewell, Nelson Street, Bristol, BS1 2BA** **£18,544.50 Per Annum** **Interviewing Immediately** Fresh are a multi award winning student accommodation provider with over 20,000 beds in our portfolio across the UK & Ireland. We’re looking for someone to support their residence and the wider operational team. You will have...

  • Resident Advisor

    1 week ago

    Bristol, United Kingdom Fresh Student Living Full time

    **Our welcoming resident’s team at New Bridewell are looking to appoint a part-time Resident Advisor to join Fresh and help contribute to the delivery of an outstanding place for our residents to live.** **As Resident Advisor, you will work 16 hours per week in a collaborative team between 8am - 6pm, Monday - Friday on a rota basis.** We’re looking to...

  • Resident Advisor

    4 days ago

    Bristol, United Kingdom Fresh Student Living Full time

    Here at Fresh, we are excited to be recruiting for a Resident Advisor St. Thomas Street development which offers high end, studio self-catered accommodation for postgraduate students in the Redcliffe area of Bristol. Facilities include a gym, a cinema room, a common area with bookable kitchen and a rear courtyard. This position is to cover Maternity Leave...

  • Resident Advisor

    2 weeks ago

    Bristol, Bristol, United Kingdom Fresh Full time £20,000 - £25,000 per year

    Our friendly resident team at St Thomas Street is looking for a Resident Advisor to help deliver an outstanding experience for everyone who calls our building home. This is a varied, people-focused role where you'll make a real difference - helping to create a safe, welcoming, and engaging community for our residents.What You'll Be Doing:Deliver excellent...

  • Customer Service Advisor

    6 days ago

    Bristol, United Kingdom Student Roost Full time

    ...........................................................................................................................................................................................................................................................................................................................................................................

  • Customer Service Advisor

    4 days ago

    Bristol, United Kingdom Student Roost Full time

    ...........................................................................................................................................................................................................................................................................................................................................................................

  • Customer Service Advisor

    2 days ago

    Bristol, United Kingdom Student Roost Full time

    **Customer Service Advisor** **37.5 hours per week, working 5 days out of 8** Welcome to Zinc Quarter, our contemporary new student accommodation East of Bristol's City Centre. Zinc Quarter is our first co-living property, with our fantastic team offering 24/7 on site support to both students and professionals in a thriving, friendly community. Our...

  • Customer Service Advisor

    2 weeks ago

    Bristol, United Kingdom Avery Healthcare Full time

    **Package Description**: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we’re here to celebrate and support you every step of the way. When you join us, you’ll be making a positive impact on residents’ lives every day - your compassion and dedication truly make a difference....

  • Financial Advisor

    2 weeks ago

    Bristol, United Kingdom IDEX Consulting Full time

    Job description I'm currently representing a leading financial planning firm who are looking to welcome an experience Financial Advisor into their team in Bristol. We're looking for a self-motivated Financial Adviser with a passion for the industry to join their growing team in Bristol. You'll benefit from inheriting a book of clients and enjoy the autonomy...

  • Customer Service Advisor

    2 weeks ago

    Bristol, United Kingdom Student Roost Full time

    **Customer Service Advisor** **Location**: Zinc Quarter & Zinc Works **Salary**: £25,545 with overtime paid at 1.25 x hour rate **Hours**: Average of 37.5 hours per week (contracted to 1950 hours annually) between 8am to 8pm. **About Student Roost** Student living is about so much more than just a room, its about feeling at home. As a Customer Service...