Caseworker - Dispute Resolution and Employment Law

About the role

**Caseworker - Dispute Resolution and Employment Law Team - Criminal and Enforcement**

Fixed Term, Full Time

Up to £23,374 per annum

Location: Chelmsford

Working Style: Anywhere worker

**Please note that this is a fixed term contract opportunity for a period of 12 months**

**Job Purpose**

Essex Legal Services provide high quality, professional, legal advice across the Council and to external clients. ELS provides a client facing legal service which proactively embraces change and delights the customer.

As a caseworker, you will assist and support legally qualified and other colleagues in providing routine admin and quasi legal tasks aligned to the delivery of legal work. Working directly to lawyers and paralegals, you will be commissioned to undertake various tasks such as preparing court bundles, instructing Counsel, organising meetings and sending papers. You will contribute to delivering a more efficient, professional service that is valued by our customers and improves their business.

Educated to Level 3 or equivalent, with preferably 2 years' work experience in a legal environment. With an ability to build good working relationships both with colleagues and clients, you will deliver excellent customer service.

**Service/Functional Accountabilities**
- Supports legally qualified colleagues in the delivery of all aspects of routine legal work across the Council and to external customers.
- Good understanding of client needs and provides them with a service they value, which supports them in driving the delivery of productivity and efficiency improvements.
- Assists colleagues in the development of current and future business opportunities, to promote the Essex Legal Services’ vision to the external market.
- Responsible for delivering personal objectives in support of the function’s overall business plan.
- Develops good working relationships across the Council, schools, other local authorities and the private sector to ensure a quality service is provided to the customer.
- Specific individual and shared targets and objectives are defined annually within the performance management framework.

**Skills, Knowledge and Experience**
- Educated to Level 3 (A level) or equivalent experience.
- Experience of working within a legal setting in a public service or private sector environment, assisting in the provision of legal work.
- Proven track record of excellent customer service skills.
- Works collaboratively with colleagues and the client base, to understand customer needs with a strong focus on delivering positive outcomes which meet these needs.
- Ability to develop professional credibility with a client base at differing levels.
- Evidence of continuing professional development and developing knowledge in relevant professional area.
- Ability to develop working relationships across a large, complex organisation and with internal and external partners/stakeholders and clients.

To read more about us please visit: Corporate Services

**Why Essex?** Essex County Council has a location to be proud of. Our 1,300 square miles stretch from Constable Country to the Thames Estuary, from the dynamic M11 corridor to the traditional seaside resorts of Clacton and Walton. England’s oldest town, Colchester, and two of its newest - Basildon and Harlow - are right here. Along with the City of Chelmsford, the county town, they form our major population centres. It means real choice and makes Essex the ideal place for your career. Read more about us here.

We’re also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.

Essex County Council is proud to offer an excellent benefits package to all its employees. More information can be found here pay and reward

To view our Organisational Behaviours information please follow this link.

**What you should do next**

**Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.**

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