Trainee Rental Agent

**Description**:
The role of a trainee rental agent is to provide highly professional & efficient customer service by, answering calls promptly & efficiently identifying the callers requirements while projecting the companies image in a courteous and helpful manner.

**Duties**:
Provide administrative support including but not limited to:

- Telephone duties.
- Inputting customer information into a computerised system.
- Booking customers on vehicles.
- Making outbound calls to convert prospective hires.
- Developing & sustaining solid relationships with prospective clients.
- Ensuring customer data is recorded accurately.

**Essential Criteria**:

- Excellent communication skills
- Great customer service skills
- Excellent punctuality & attendance
- Good work ethic & teamwork

**Desirable Criteria**:

- Good organisation skill
- Assertive & able to remain calm and controlled
- Calm under pressure
- Good administrative skills
- Proactive attitude
- Ability to think & problem solve
- Attention to detail
- Administrative Skills
- IT skills
- Demonstrate a polite & friendly manner
- Enthusiastic
- Flexible
- Ability to handle several tasks at once
- Motivated

**Job Types**: Full-time, Permanent

**Salary**: £10.18-£15.00 per hour

**Benefits**:

- On-site parking

Schedule:

- Day shift

Ability to commute/relocate:

- Greenford: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Sales: 1 year (preferred)
- Customer Service: 1 year (preferred)

Work Location: One location

Reference ID: Trainee Rental Agent 23