Room Attendant

3 days ago

London, United Kingdom Baglioni Hotel London Full time

**Baglioni Hotel London**
- An Italian heart beats in the heart of London_

Baglioni Hotel London is a member of the family and privately owned Baglioni Hotels & Resorts with properties in Italy, France, United Kingdom and Maldives. Contemporary, chic and glamorous, Baglioni Hotel London, member of The Leading Hotels of the World, presents the ultimate Italian experience in the heart of London, opposite Hyde Park with an enchanting view of Kensington Gardens and Palace. The Royal Albert Hall, Harrods and Knightsbridge are all nearby.

**The Role**

Reporting into the Butler Services and the Executive Housekeeper, the Room Attendant responsibilities include, but not limited to, the following tasks and performances:

- Cleaning of hotel rooms for arrivals, departures, turndown and general servicing, as well as cleaning of public areas and hotel back of house areas;
- Clean the guest bedrooms and bathrooms to the highest standards of cleanliness, in accordance with LQA and Baglioni Operating standards;
- Clean all rooms, fittings and furniture with caution avoiding breakages or damages;
- Ensure work area is maintained in a clean and efficient manner;
- Change and replenish bed linen, towels and guest amenities in line with company guidelines;
- Undertake regular deep cleaning tasks as and when required;
- Ensure all guests are being treated in an efficient, courteous and professional manner, and in accordance with all Baglioni standards;
- Identify and pass on to the Supervisors on duty any potential problems and/or VIP requests;
- Ensure guest privacy and security and makes sure that confidential information and guest details is not disclosed;
- Carry out lost property procedures;
- Ensure to be fully conversant with all the cleaning products to be used on a daily basis;
- Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture.

**The successful Room Attendant will**:

- Have previous experience as room attendant is preferable.
- Have previous experience in a similar type of luxury environment.
- Be a real Team Player.
- Drive to succeed and have the ambition to grow.
- Have a strong work ethic.
- Have good communication skills.
- Have a proactive approach.
- Have a good level of English.

**The Package**
- Free meals on duty
- Friends & Family rates in our sister properties at Baglioni Hotels & Resorts
- Staff discounts in Food & Beverage and Spa services in Baglioni Hotel London
- Training and development opportunities
- Simply Health Cash Plan
- Perkbox and Employee Assistance Programme (EAP)
- Loyalty Scheme Bonus
- Staff parties and social activities

The company does not offer accommodation, and you must have the right to work in UK in order to be considered for the role.

**In line with the requirements of The Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. You will be asked to provide documented evidence of eligibility as part of our recruitment process.**

**Baglioni (UK) Limited is an equal opportunity employer and we believe in hiring a diverse workforce.**

**Job Types**: Full-time, Part-time

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount
- Referral programme

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift

Supplemental pay types:

- Bonus scheme
- Commission pay
- Loyalty bonus
- Tips

**Experience**:

- housekeeping: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: One location

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