Lead Community Steward

1 week ago

Lewes, United Kingdom Balfour Beatty Full time

**About the role**

Are you ready to lead a team that keeps our highways safe and our communities connected? We’re looking for a **Lead Community Steward** to manage day-to-day operations, support your team, and ensure our network runs smoothly.
**What you'll be doing**

- Lead and manage a team of Community Stewards, ensuring all activities meet programme and contractual timescales.
- Carry out routine and reactive highway safety inspections, identifying defects and raising works orders.
- Handle customer enquiries professionally and investigate claims for personal injury or property damage.
- Attend meetings with councillors, residents, and stakeholders to represent the Highways Partnership.
- Support the wider Network Management team and contribute to service improvements.
- Help minimise third-party claims and maximise recovery on green claims.
- Ensure compliance with Health & Safety standards and champion Zero Harm.

**Who we're looking for**

- Previous experience in highways inspections or operations.
- Strong knowledge of highways maintenance standards and policies.
- Excellent communication and customer service skills.
- Ability to manage diverse workloads and meet deadlines.
- Confident representing the partnership in discussions with elected members and stakeholders.
- Good IT skills and experience with works management systems.
- Flexible, organised, and able to work independently and as part of a team.

**About you**:
You’re proactive, professional, and passionate about delivering a safe and efficient highway network. You thrive on problem-solving, building relationships, and making a positive impact in the community.

LI-Onsite

LP

**Why work for us**

Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.

**Why join us?**

As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:

- Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
- 25 days paid annual leave (pro rata)
- Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
- Pension, share incentive plan, volunteering leave, recognition schemes and much more

**About us**

Balfour Beatty Living Places works in long-term partnerships with local authorities to create great places to live, work and play. We actively engage with local people to understand the needs of the communities we work in and shape the places where local economies can thrive and grow. As a leader in sustainable working, diversity, and social value, we use our expertise to bring real, positive change for our customers.

**Diversity and inclusion**

Job Reference: BBUK16226

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