Customer Service Executive
5 days ago
**Customer Service Executive**
Do you enjoy Wellness Wednesdays?
Are you an enthusiastic individual looking to join an energetic team?
If so I may have the role for you
OA are working with a client based in Biggleswade who are looking for a **Customer Service Executive** to join their team. The main responsibility of this role is to ensure that the customers journey from start to finish is seamless.
Benefits for you
:
- Wellness Wednesday’s
- Medicash Access
- Online discounts and rewards
- 20 Days holiday
- Free on-site parking
Job Details for the **Customer Service Executive**:
- Permanent
- Monday to Friday (8.30am - 5.30pm)
- Office Based
- Up to £26,000per annum
Responsibilities
:
- Prioritise and process customer orders and requests that have been submitted through a variety of channels.
- Maintain accurate and thorough customer service records, including price, maintenance and special instructions.
- Liaise with the supply chain, Finance & Operations team as well as working as part of the Sales team to drive positive company sales results.
- Assist financial department with customers on credit hold status checks, accounting enquiries or flagged accounting issues raised by Customers.
Requirements for the **Customer Service Executive** position
:
- Must have a minimum of 1 year’s customer service/ office experience and must be experienced with dealing with customers via telephone
- Knowledge of SAP is ideal
- Excellent planning, organisation and administration skills
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