Receptionist

2 weeks ago

Richmond, United Kingdom Richmond Harbour Hotel Full time

**What’s in it for you.**
At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:
- Up to £11.50 per hour
- 0 Hour Contract
- Excellent progression opportunities within the Harbour Hotels Group
- Individual and bespoke career and progression pathways
- Competitive salary across all roles
- Unique on the job training and development with an opportunity for internal promotions within any of our properties.
- Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
- Access to an exciting benefits and discount platform
- Employee Assistance Program
- Stylish boutique uniform specially designed for Harbour Hotels
- Meals included whilst on duty

**The role**

We have a superb opportunity for a **Hotel Receptionist** to join the team.

**What we are looking for...**
- 1-2 years' experience in a busy commercial reception desk
- This role involves shift work which will include mornings, evenings, weekends
- First point of contact for our guests
- Checking guest in and out, processing payments
- Good knowledge of the hotel facilities and services we offer
- Maximising revenue through upselling and room sales
- Team player who communicates well with all colleagues
- Punctual, reliable and trustworthy
- Sense of urgency
- Yes, yes, yes mentality
- Ability to multitask and work in a fast-paced environment
- Knowledge of Opera is desirable

**Who we are**

Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites.

**Richmond Harbour Hotel and Spa**, is Richmond’s only spa hotel, with world-class facilities, is a tranquil oasis to escape to. Positioned on the edge of Richmond Park, our vibrantly-restored 18th-century boutique hotel offers a country retreat within the city. The hotel’s in-house restaurant, **The Gate**, is an atmospheric, all-day dining concept, with seasonally inspired dishes cherished by both locals and leisure guests.

Rooms and suites are all decorated in Harbour Hotels’ bold and contemporary signature style - and complement the local surroundings. There are original artworks and prints on the walls, and an attractive selection of vibrantly coloured wallpapers and têxtiles, which make an immediate visual statement the moment you walk through the door.

In addition to the all-new hotel, the hugely anticipated **HarSPA & Club** is now open, complete with hydrotherapy plunge pool, a spacious 20-metre swimming pool, an extensive cardio suite, spin studios, a wellbeing juice bar for a post-workout snack or on-the-go energy-boost and a secluded spa garden with Nordic-inspired sofas and armchairs - and bubbling Scandinavian hot tubs to dip into. Inside the 13 treatment rooms, the unique treatment menu has been designed to rejuvenate mind and body - and includes a range of luxurious Temple Spa experiences.

No wonder The Sunday Times Travel features it as one of their Great British Breaks

Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.

We look forward to hearing from you

INDHOTEL

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