Receptionist/ Front of House

**Working Hours**: 40 hours per week, Monday - Friday, 08:00 - 16:30

Are you an experienced Receptionist or Administrator with a passion for providing excellent customer service?

We have a fantastic opportunity for you to join us in our Huddersfield head office as our new Receptionist, where you’ll create a positive experience for all visitors.

Being the face of FMG, you will display an exceptional professional image, an outgoing personality and thrive of delivering first-class customer service. Dealing with internal and external customers is a key part of this role, so your strong communication skill will be critical, along with the ability to adopt a flexible approach in line with this varied role.

**Join FMG as a Receptionist and enjoy some outstanding benefits **

Of course, there’s a great basic salary, but that’s just the beginning, our most popular benefits include
**Salary**:

- Up to £25,758.64 depending on your level of experience, with a quarterly performance bonus earning up to an extra £3800 annually
**Annual leave**:

- Start with 24 days, increasing to 26 days with service (pro rata), plus the flexibility to buy or sell up to 5 extra days each year. Of course, you’ll have public holidays too and an extra day off to celebrate your birthday
**Pension**-** E**mployer contributions of 3%
**Financial Benefits**:

- Enjoy the security of free life assurance, a save-as-you-earn scheme, a colleague referral scheme (earning £1,000 per referral), and our Benefits App with discounts and cashback at top retailers like Tesco, Asda, Currys, B&Q, and Wickes.
**Wellbeing Services**:

- Access our colleague assistance programme with 24/7 GP service, mental health support and physiotherapy plus cycle to work, eyecare vouchers, Health Cash Plan, Dental Plan and Travel Insurance.
**Community**:

- Great working environment in our new offices with fantastic modern break out areas, free car parking, onsite canteen, kitchen facilities, TV area, and shower facilities for those that want to take advantage of the cycle to work scheme.
**FMGive**:

- Ditch the desk and have a fully paid working day each year dedicated to volunteering support for our amazing local charities Not to mention getting involved in our fantastic fundraising events that regularly take place in and out of the office.
**Motoring Benefits**:

- Take advantage of exclusive colleague vehicle-leasing schemes, discounted repairs, and reduced rates on weekend car and van hires.
**Wagestream**:

- A free financial wellbeing app that gives you more control over your pay, helps you save, provides financial advice and offers even more discounts on your shopping.

**About You**
- You have previous experience in a front of house administrative role and can demonstrate excellent communication skills
- You’re highly conscientious, self-motivated and take ownership of your work
- As this role involves a significant amount of telephone and PC work, you will be a confident user of both
- You can work proactively and with flexibility, prioritising you workload where needed
- You’re flexible to get involved in ad hoc duties as required

**About Us**

FMG is the UK's leading independent provider of fleet incident management and specialist vehicle recovery services. We provide outsourced incident management support, specialist rapid response and recovery management to a wide range of insurers and blue light services.

We put our customers at the heart of everything we do, making their lives easier and taking the stress out of accidents. Our commitment to customer service is what sets us apart.

We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.

**We are agile. We are experts. We are imaginative. We are reliable.**

**Keep your career moving, smarter.