General Porter
1 week ago
The Portering department at The Royal Marsden Sutton operates a 24/7 365 service across both of our sites, the main objective of this service is to provide a first-class service to our Patients staff and visitors.
The Portering and Security department is a busy working environment that deals with a diverse workload on a daily basis. To provide a point of contact for the staff and patients across the Trust requiring the
support and services of the wider Facilities Directorate, and to assist members of Facilities Directorate with a range of portering duties including support to the trust Security team in an emergency situation.
The Royal Marsden NHS Foundation Trust 5
To work as part of a team to provide a quality, Portering/Security service to the Trust, that will ensure that all patients and visitors are courteously assisted and directed in a manner that will reflect positively on the Trust. Ensuring that a safe crime free environment for staff, patients and visitors is maintained at all times. The duties of the general porter are to be flexible in their work pattern and to assist in the day-to-day operation of the portering departments.
The Post holder could be required to work across Trust sites to best provide support to the Facilities Directorate and the wider organization, but it is largely anticipated that the primary base will be at Sutton.
Whilst workload will largely be determined by direct line management.
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits and learning and development opportunities. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
For further information on this role, please see the attached detailed Job Description and Person Specification.
Dealing with inquiries from patients, visitors, and staff in an efficient and polite manner.
To ensure that all patients and visitors are courteously assisted and directed in a manner that will reflect positively on the service and the Trust.
To escort patients by chair, trolley, bed or accompanying on foot in keeping with the current regulations, and to assist in movement of patients as required.
To transport equipment, samples and specimens to medical areas as required.
To cover the Trust waste management operatives during planned & unplanned leave.
To deliver deceased patients to the mortuary displaying respect for the patient’s dignity and in keeping with Trust policy.
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