Trainee Branch Administrator

1 day ago

Aberdeen, United Kingdom Star Refrigeration Ltd Full time

**Location**:Dyce - Aberdeen

**Hours**:39 hours per week, Monday to Thursday 08:30 to 17.00, Friday 08:30 to 16.00.

**About Star Refrigeration**

Star Refrigeration is the UK’s largest independent industrial refrigeration and multi-faceted engineering group, founded in 1970 with locations across the UK and overseas the company is comprised of six business units and currently has around 400 employees throughout the Group.

**Aberdeen Branch**

The Branch is located in Wellheads Ind Est ,Dyce. The branch consists of a team of 8 employees, made up mainly of refrigeration engineers and supported by one Service Controller.

**The Role**

The Trainee Branch Administrator will provide administrative support to the branch whilst working closely alongside the Service Controller to help us meet our business objectives. The duties within the role are broad and include a range of responsibilities, which include but not limited to;
**Key Duties**
- _Provide a high standard of administrative support to the branch_
- _Maintain a positive company image when dealing with customers by phone or in person_
- _Gain knowledge of company processes and procedures_

**Financial**
- _Accurate input of labour and material costs to IFS_
- _Raise and receipt purchase orders in IFS_
- _Awareness of invoice processing_
- _Scan and assemble supporting documentation_

**Customers**
- _Answer calls in a professional manner and direct appropriately_
- _Welcome visitors to company premises_

**Technology**
- _Use of IFS system_
- _Increase knowledge of IFS processes_
- _Identify scope for improvement opportunities_

**People and Processes**
- _Maintain paper/electronic filing systems_
- _Deal with incoming and outgoing mail_
- _Develop understanding of company documentation_
- _Understanding of Star administration procedures_

The role is suited to an individual who is motivated, confident and willing to learn.

Key skills and experience:

- Proficient computer and Microsoft Office skills
- The ability to work as part of a team
- The ability to take initiative
- Good time management skills
- Excellent interpersonal skills

**An excellent remuneration package** is available including:

- Annual leave: 35 days inclusive of bank holidays
- Pension: 8% non-contributory pension with option to make additional voluntary contributions with company top up based on the level of AVC’s
- Professional Development: biannual reviews on development to encourage career growth
- Private Medical Insurance available after 6 months of employment with additional family option
- Permanent Health Insurance: generous long term illness cover equal to 50% of salary with continuation of company pension contributions
- Life Assurance: 6 x annual salary
- Employee Assistance Programme: 24/7 phoneline offering practical support and access to counsellors
- Star Share Ownership Plan: option to become a company shareholder through pre-tax saving scheme
- Cycle to Work and Electric Vehicle Leasing salary sacrifice schemes
- Annual company profitability bonus
- Employee Milestone bonus, including increased holiday entitlement

If you would like a new challenge and can demonstrate the necessary drive and ability to succeed then we would like to hear from you.

**Application process**
- Respond to this advert with a current CV and cover letter.
- First stage interviews may be carried out remotely, via video call prior to a face to face interview

**Job Types**: Full-time, Permanent

**Salary**: £14,820.00-£24,384.00 per year

Schedule:

- Monday to Friday

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