Transport Officer

Salary £32,062 - £36,363 Per annum | Permanent| Full Time, 37 hours per week | Bus Services Team |

**International Sponsorship**- this role is **not**open to international sponsorship

If you are an excellent communicator with experience of working within a public transport or highways environment, then we want to hear from you We do ask that as a minimum you have a good background with evidence of knowledge, techniques and approaches in communicating with both internal and external customers, ideally within Public Transport.

Following the creation of this new post, we are now looking for an enthusiastic individual to join the team as a Transport Officer, supporting the Bus Services Team on bus infrastructure related issues and responsible for the day to day management, coordination and liaison of key elements with both internal and external stakeholders.

About us:
Our Public Transport Team is part of the Public and Integrated Transport service of the county council. The team is responsible for contracted bus service provision and development, information, interchanges and bus stations, concessionary travel and rail developments working with varying partners. This is an exciting time to join Lancashire County Council as HM Government and the Department for Transport have increased support for public transport measures.

This post offers a real opportunity to make a difference to the delivery of public services across Lancashire.

The role:
We pride ourselves on delivering the best services we can, and following the creation of this new post, we are now looking for an enthusiastic individual to join the team as a Transport Officer, supporting the Bus Services Team on bus infrastructure related issues and responsible for the day to day management, coordination and liaison of key elements with both internal and external stakeholders.

Based in Preston but also working flexibly we are looking for a person who has ideally worked in a public transport, or similar, environment, has experience of working in a busy responsive team and ideally has a geographical knowledge of Lancashire districts and the public transport networks. Excellent information technology and communication skills are a key requirement together with the ability to establish good working relationships.

If you have the drive and determination to take on this challenge and wish to contribute to the local community, making a difference to the people of Lancashire, we'd like to hear from you.

Key Role Accountabilities and Responsibilities:

- To manage the effective delivery of bus stop clearway notices and the preparation and distribution of public information at bus infrastructure across Lancashire.
- To liaise with equivalent officers in other local and neighbouring authorities or other stakeholders as and when required on bus infrastructure matters.
- To manage the day-to-day contact with our external bus shelter contractor in relation to reporting damage, installation and repair updates.
- To evaluate, investigate and resolve complaints received regarding existing or proposed bus stops, shelters or their locations throughout Lancashire.
- To regularly communicate with colleagues in the Public Transport team and wider on all bus infrastructure matters, providing up-to-date relevant information when requested.
- To support and deputise for the Transport Officer for Bus Services, in respect of general bus service issues as and when required.

These are just some of the benefits you could enjoy by working for Lancashire County Council:

- Local Government Pension Scheme with generous employer contribution, death in service payments, life assurance and dependents pensions
- Staff discount scheme for a range of retailers, holidays, insurance, eating out, health and leisure activities

For an informal discussion, please contact Ashley Weir on 01772 534564

Interviews will be held: to be confirmed

Start Date: as soon as possible

Job Description and Person Specification - see attached

Additional Information
- Minimum Salary: £32,062
- Maximum Salary: £36,363
- Pay Basis: Yearly
- Schedule Type: Full Time
- Contract Type: Permanent
- Hours: 37

In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website.

Please ensure you have uploaded and attached your supporting statement to evidence how you meet the criteria for the role. The panel may be unable to shortlist you for interview without this evidence.

Job Description/Person Specification