Floor Supervisor

6 days ago

Chester, United Kingdom Panda Mami Restaurant Full time

The job is to assist the General Manager with the daily operation of the restaurant. This role is required to oversee the inventory and ordering of food and supplies and to optimise profits.

The primary responsibility is to ensure that guests are satisfied with their dining experience.

Essential Duties & Responsibilities:

- Providing leadership which utilises the full potential of the team.
- Promoting effective relationships with individuals and other departments.
- Acquiring skills and knowledge relating to the job role.
- Setting measurable performance standards, objectives and goals to be achieved.
- Improving quality and service standards by paying attention to detail.
- Anticipating potential problems and business opportunities within the planning process.
- Demonstrating a systematic approach to organisation and administration.
- Focusing on producing results by encouraging high achievement.

Key Behaviours:

- Fantastic interpersonal, communication and coaching skills
- High level of enthusiasm and energy to inspire others
- High personal standards, genuine and attentive
- Must be able to work unsupervised in a fast-paced restaurant environment
- Must be available to work as late as midnight or later if necessary
- Be able to work in a standing position for long periods of time (up to 5 hours).
- Be able to safely lift and carry trays filled with multiple dishes and drinks
- Must possess the ability to recognise a problem when it arises and be able to resolve it appropriately by using good judgement, tact and initiative according to company policy and procedure
- Be willing to work overtime when needed and assist the workload of others
- Ambitious and open for continual development
- Hard-working and prepared for challenges

Previous experience

The successful applicant must have previous experience in Restaurant / Food and Beverage service in a management or supervisory role in a similar environment. Applicants must have experience of delivering high levels of customer service, proven Team Management and be computer literate. You should be able to work flexible hours, on any day of the week.

Benefits Package:
In return, we offer a very competitive salary and excellent benefits package including the opportunity to achieve Health and Safety Level 2 qualification and uniform and meals on duty.

Pay: £12.50-£13.00 per hour

**Benefits**:

- Discounted or free food

Work Location: In person

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