General Assistant- Bank

3 days ago

Brighton, United Kingdom Hallmark Care Homes Full time

Job Title: Bank General Assistant - Maycroft Care Home

Location: Brighton

**Salary**: £10.90 per hour

**Responsibilities**:

- Housekeeping: Maintaining the cleanliness and tidiness of residents' rooms, communal areas, and other facilities. This includes regular cleaning, emptying bins, and ensuring a safe and hygienic environment for all.
- Kitchen Assistant: Supporting our kitchen team in food preparation, serving meals, and maintaining a clean and organized kitchen. Duties may also involve dishwashing, clearing tables, and following food safety guidelines.
- Host/Hostess: Responsible for delivering high standards of hospitality services, dining experience expectations. The Host will ensure that all residents and visitors are greeted in a polite, friendly and professional manner. Customer service will be at the forefront whilst also ensuring enablement is supported where appropriate.
- Reception Cover: Answering incoming calls, directing callers to the appropriate department or individual, and managing inquiries at the reception desk. Maintaining accurate records and offering excellent customer service to all guests and residents.

**Requirements**:

- Previous experience in a similar role is desirable but not essential.
- Ability to prioritize tasks and work efficiently in a fast-paced environment.
- Strong communication skills and the ability to interact effectively with residents, staff, and visitors.
- A friendly and approachable demeanour, with a genuine empathy for elderly residents.
- Flexibility with working hours, including weekends and occasional evenings.

We offer:

- Competitive hourly wage of £10.90 per hour.
- A supportive and inclusive working environment.
- Opportunities for training and career development within the care sector.
- The chance to make a positive impact on the lives of our residents and their families.

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