Tenancy Services Officer

1 week ago


Sevenoaks, United Kingdom West Kent Housing Association Full time

We're looking for a Tenancy Services Officer to join our busy but friendly team of Tenancy Services Officers, who work within the community to keep everyone safe and happy in their homes.

You'll be responsible for providing housing management services to residents within an assigned area; supporting them with anything from their tenancy responsibilities to financial and wellbeing support.

You'll need to be confident in having difficult conversations, and able to challenge behaviour in a professional but firm way to achieve positive outcomes for our residents and the communities they live in.

You should have a good knowledge and experience of dealing with anti-social behaviour and tenancy breaches, including what tools and powers are available. You'll have a good awareness of the signs and signals of domestic abuse and safeguarding, and have the confidence to act quickly and sensitively when needed.

In return we offer a great package - we offer training, a staff benefits scheme, including discounted medical treatments, generous leave allowance, including paid time off to volunteer and an annual grant to support your wellbeing.

If you think this could be the role for you please get in touch. For an Informal chat, please contact Sara Walmsley or Donna Moore on 01732 749400.



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