Operations Support Co-ordinator
1 week ago
About Us: FourNet is one of the fastest growing technology businesses in the UK; listed in the Sunday Times Tech Track 100 and the FT1000 Fast Track, we are recognised as the fastest organically growing business within our sector by Megabuyte. As one of the UK’s most successful cloud and managed services providers we have grown year on year for the last 17 years, have won multiple awards and work with some of the most secure, critical, and commercially driven organisations in the UK. Role Overview: This role is a key delivery function within Fournet’s customer experience team, delivering communications projects to customers, support to PMO team members and critical order processing for BAU orders. The role is challenged by individual KPI objectives designed to stretch the Project Co-ordinator within Fournet traits & behaviours. **Scope of responsibilities** - To ensure an excellent service delivery experience for customers and to maintain FourNet’s project customer satisfaction of >80% across all co-ordination delivery - Working with the Fournet Helpdesk ensure BAU small MACDs are efficiently scheduled - Responsibility to ensure personal learning and development is maintained, and a full understanding of our products and services to ensure you are comfortable in FourNet’s solutions - Adhere to the FourNet project co-ordinator methodology - Update finance on work completion and status - Manage the service implementation for all network service orders - Be responsible for provisioning fixed line, cloud and data order **Personal Attributes/Skills** - Excellent communication skills - both written and oral - Great organisational skills to manage multiple smaller workstreams - Technical/Problem Solving (you need to demonstrate ways to overcome challenges). - High levels of accuracy and attention to detail - Can quickly build strong relationships and influence a diverse range of people at all levels **Traits and Behaviour** - Focus on customers - committed to providing the best service to our customers in all that they do - Working Together - Working co-operatively with colleagues, customers, partners and suppliers. Gains support from others. Relationship driven and ‘human.’ - Can Do Attitude - Takes personal responsibility for getting things done - Growth - Proactively seeks ways to improve and grow the business **Job Types**: Full-time, Permanent **Salary**: £22,000.00-£25,000.00 per year **Benefits**: - Company events - Cycle to work scheme - On-site parking - Referral programme - Sick pay - Work from home Schedule: - Monday to Friday Work Location: Hybrid remote in MANCHESTER
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Fleet Co-ordinator
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Fleet Co-ordinator
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Co-ordinator - Data Services
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Co-ordinator - Data Services
3 days ago
Manchester, United Kingdom Co-op Full timeCo-ordinator - Data Services £24,570 - £25,570 plus great benefits (Work Level 6C) 5 days over 7 working pattern, including some weekend working on a rota basis (around once a month) Manchester city centre - in this role you'll work in a hybrid way splitting your time between home and coming to the office 1-2 days per week (find out more about our hybrid...
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Co-ordinator - Data Services
3 days ago
Manchester, United Kingdom Co-op Full timeCo-ordinator - Data Services £24,570 - £25,570 plus great benefits (Work Level 6C) 5 days over 7 working pattern, including some weekend working on a rota basis (around once a month) Manchester city centre - in this role you'll work in a hybrid way splitting your time between home and coming to the office 1-2 days per week (find out more about our hybrid...
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Fleet Co-ordinator
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Co-ordinator - Data Services
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Directorate Support Co-ordinator
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Co-ordinator - Data Services
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