Retail Team Member

4 days ago


East Grinstead, United Kingdom National Trust Full time

With your love of working with people and enthusiasm to provide a great service, you’ll welcome and talk to our visitors to the shop/outlet answering any questions they have.

**Salary**:£11.50 per hour

**Contract/duration**:Fixed-term until 6 April 2027

**Hours/working pattern**:This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we’re looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We’d give you as much notice of this as possible. You'll likely be working 1 day a week. Standen is open 363 days a year, with some weekend and some bank holiday working required.

**Interviews**:2 November 2024

What it's like to work here:Reporting to the Retail Manager, you'll be joinng a small team of 6 staff, with support from volunteers.

To find out more about what it’s like to work within “Retail” at the National Trust, click here to watch our video.

What you'll be doing:As Retail Team Member you’ll offer customers help and shopping advice with their purchases. Other duties may include receiving, unpacking, and arranging deliveries, creating shop displays and working with other members of the team to keep the shop floor area clean and organised. This role would suit anyone with a passion for delivering great customer service and an interest in learning about retail.

You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who we're looking forWe'd love to hear from you if you are:

- customer focused with positive attitude
- a team player, but also can work by yourself
- well organised and adaptable
- willing to learn new skills

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice

Requirements :Compliance.Eligibility to Work in the UK
Fixed Term p/t (until 06/04/27)


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