Team Leader

**Job Description - **Team Leader**

Line Management Responsibility for Senior Support Workers whilst being accountable to Service Manager

External Relations All relevant statutory and voluntary agencies

**Role of Team Leader**

Management of the delivery of support as agreed in support plans for areas such as tenancy support, housing management support (if appropriate), health needs, personal development, emotional issues and inclusion that positively impacts the people you support’s health and wellbeing;
**Responsibilities of the Team Leader**

Service Delivery - Participate in the Service’s referral, interviewing and selection procedures.

Review support plans, lead or contribute to regular support reviews of support goals, goal updates, protocols, guidelines, risk assessments and ensure the delivery of personalised support as described in the plans.

Manage the Service’s key working with the people you support whilst ensuring the delivery of support and / or care is in line with position expectations.

Ensure the delivery of all eligible services as defined by the Housing Benefit Service Charge.

Ensure all work undertaken is based on the assessment of the risk to the people you are providing support to, colleagues and yourself.

Proactively liaise with family, friends and advocates of the people you support.

Actively promote health awareness and healthy living and facilitate positive lifestyle choices, preserve rights and ensure personalised communication is used for the people you support.

Thoughtfully implement change as an integral part of the delivery of support and personal care.

Meet the aims and objectives of the Service whilst managing the Service budget expenditure responsibly and effectively.

**Involvement and Integration**

Support people who you provide support to, to play an active role in the overview, development, and evaluation of the Service and with YOU

Access internal and external personal development opportunities for the people you provide support to e.g. peer support volunteering and paid work, training opportunities (delivering and attending), creative arts and health and wellbeing events.

**Joint Working**

Develop constructive relationships with national and local statutory, voluntary and community agencies to ensure appropriate resources, support and understanding of the service.

Liaise with appropriate landlord services to ensure all property issues are understood and managed for the people you support.

Liaise with with YOU in the provision of Health and Safety and IM&T.

**Staff Management**

Work in partnership with Human Resources, when appropriate, to ensure best practice in recruitment, induction, training, personal development, supervision, appraisal, disciplinaries, staff absences and staff turnover.

Lead and motivate staff by ensuring an innovative and dynamic support service.

Provide appropriate development opportunities for Senior Support Workers or Support Workers through the provision of supervision and appraisal.

**General**

Develop, implement and monitor action plans for any team-led changes or external recommendations from the Care Inspectorate, Quality Assurance or Business Assurance.

In consultation with the Service Manager and the with YOU Finance team, prepare and negotiate each year’s budget to ensure financial targets are met.

Deputise for the Service Manager in their absence.

Participate in the on-call service.

**Diversity**

Represent and protect diversity through valuing everyone’s contribution, by integrating diversity into all that you do and promoting its core values.

**Self-Management**

Use own initiative to manage time effectively, keeping all work up-to-date and prioritising to ensure that the most urgent is dealt with first.

Recognise that you are accountable and responsible at all times in your role

Create a positive image of cooperation, respect and goodwill in every aspect of your work.

Undertake ‘Continual Professional Development’ through taking personal responsibility for your self-development, lifelong learning and management of your CPD evidence folder ensuring you meet SSSC registration standards;
Record information as required by National Care Standards, SSSC’s Code of Practice and with YOU policies, procedures, guidelines and protocols;
Record information as required by with YOU policies, procedures, guidelines and protocols;
Abide by the National Care Standards and Scottish Social Services Council’s codes of practice in all work undertaken;
Adhere to with YOU and Service specific procedures, guidelines and protocols;
Be aware of current Health and Safety policies and to take responsibility for their own safety, and that of others who may be affected by any act or omission on your part;
Undertake any additional duties as required and directed by your line manager or other staff if appropriate as and where required.

No 2 days are the same so statutorily required training will be provided and MU