Venue Supervisor

Venue Supervisor - pour. (Ruddington)

We’re looking for a hands-on Venue Supervisor to help us grow pour., a wine bar and craft-beer venue serving charcuterie boards, coffee, and carefully curated drinks in the heart of Ruddington.

You’ll work closely with the owners to make the venue a success day-to-day, combining great service with smart operations. This is a working supervisor role — you’ll be behind the bar, on the floor, and part of a small, friendly team that prides itself on great hospitality with a community feel.

Key Responsibilities
- Lead daily operations and ensure smooth, efficient service, ensuring our team are providing excellent, friendly and compliant service to our customers
- Create and manage staff rotas
- Oversee hygiene, safety, allergen and compliance standards
- Licensing awareness - ensuring compliance with our premises license; Personal License preferred.
- Maintain bar and cellar areas — including changing kegs and cleaning draught lines
- Manual handling - comfortable lifting/moving kegs and stock.
- Clean and maintain equipment, bar areas, and glassware
- Manage online orders, collections, and click-and-collect service
- Support stock control, ordering, and supplier relationships
- Open and close the venue, including cashing up and end-of-day checks. Key holding.
- Ensure that our team are on top of daily checks and ongoing cleaning and hygiene
- Help plan and deliver in-house events
- Creation of engaging social media content for our owners to use in creative marketing campaigns
- Uphold pour’s warm, welcoming and inclusive atmosphere for every guest

About You
- Supervisory experience in a bar or café environment
- Skilled barista with food service and kitchen awareness
- Experience working with bar and draught equipment
- Genuine interest in wine and craft drinks
- Holds Level 2 Food Hygiene (Level 3 preferred)
- Familiar with stock/pos systems (we use sumup and shopify)
- Organised, reliable, and able to lead by example
- Positive, approachable, and collaborative — we’ve built a great team atmosphere and we’re looking for someone who’ll strengthen it, not boss it
- Must be available for evening & weekend work, with early starts (from 8:30am) and late finishes (up to 10:30pm) as required
- Have a right to work in the UK

Details

**Salary**: up to £28,500 per year (depending on experience)
- Workplace pension (auto-enrolment)
- 10% staff discount on purchases
- Supportive, hands-on ownership team
- Great working environment with a genuinely friendly, tight-knit crew

Contract: 40 hours per week, mix of day, evening and weekend shifts
Reports to: Owners (Rachel & Rebecca)
Location: Ruddington, Nottinghamshire

Pay: £27,500.00-£28,500.00 per year

**Benefits**:

- Store discount

Work Location: In person