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Rotational Clerical Officer
2 weeks ago
Band 2 - 37.5 hours - Permanent post
We are currently looking for an enthusiastic individual to join our Community Administration service to provide relief cover throughout Tameside and Glossop. This post will work across all of the localities providing full clerical support to Health Care Professional teams that are based within the community clinics.
Working as part of a team, the post holder will act as the first point of contact for all community service users therefore the post holder must have the ability to deal with the general public and have a positive approach to customer care. Administration experience is essential as you will be expected to undertake a full range of clerical tasks.
Community clinics currently operate between the hours of 8.00am and 8.00pm, Monday to Saturday. As a Rotational Clerical Officer, you will be required to cover all clinic sites dependent on service requirements. The footprint ranges from Glossop to Hyde to Ashton to Denton & Droylsden therefore being a car driver is essential.
**This role will be working within the Community Administration service for Tameside and Glossop Integrated Care Organisation. The Community Administration service covers 14 sites across the Tameside & Glossop boroughs, which provide community services to local patients.’ **
To provide a welcoming and professional first impression for our patients/Healthcare Professionals on arrival at community clinic reception desks, whether this be front facing or via telephone, to ensure they receive an excellent customer service experience.
The post holder will be expected to provide full clerical support to the Health Care Professional teams based in community settings.
Working within localities, you will be expected to work as part of a team but also without direct supervision to ensure the smooth running of the clinics. The post holder will be expected to provide administrative cover across all locality sites.
Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.
We have a clear set of values & behaviours which we expect all of our staff to demonstrate:
Compassion
Accountability
Respect
Excellence
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.
The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focusses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.
