Retail Assistant

1 day ago

Weybridge, United Kingdom Woking & Sam Beare Hospices Full time

**Woking & Sam Beare Hospice are pleased to announce the following position:Retail Assistant - Weybridge Book Shop**

We are a patient-centred charity that delivers palliative and end of life care to those with advanced life-limiting illnesses, who live in Northwest Surrey. We care for patients and provide support to families and carers in the community as well as in our In-Patient Unit and Well Being Centre at the Hospice.

You will, therefore, be joining a passionate and dedicated team of professionals that make a real difference to the families across Surrey community.

“The best thing about working for the hospice is that you do not feel you are enhancing shareholder value, instead you are working towards enabling the hospice to provide more care to those that need it.”Admin Colleague

A successful **Retail Assistant** will be:

- Must have GCSE English and Maths [or equivalent]
- Working within the retail/ service sector with particular regard to customer service
- Working in a team environment
- Able to plan, organise and prioritise tasks.
- Able to meet the needs of customers and donors in order to maximize sales in the Hospice’s shops.
- Able to calculate and record basic sums to enable accurate completion of banking and trading statements
- Basic IT skills
- Good customer interface and excellent verbal communication skills
- Retail Management or sector relevant training and qualifications
- Experience of working with volunteers
- Understanding of the potential value of donated items
- Experience of how to create a positive buying experience
- Charity sector experience or prior experience of working in charity retail
- Understanding / interest in current trends and fashion
- Knowledge and understanding of Health & Safety and Fire Safety regulations and best practice
- Understanding of Gift Aid and why this can make a significant difference to increasing income
- Previous experience in a similar role is advantageous, but not limiting in this position.

**Non-Clinical Staff Benefits**

We are passionate about our colleagues’ careers. Along with our commitment to provide every colleague with a personal development plan to achieve their vocational goals, we provide the following industry leading benefits:
**Annual Leave**:25 days rising to 27 days after 2 years’ service, rising to 28 days after 5 years’ service.

**Flexible Working**: We fully support flexible working opportunities including working part time depending on the role.

**Free Parking**:Free parking is available.

**Discounted Complementary Therapies**:Our Wellbeing Team offer discounted therapies to all members of staff including massages and reflexology and Staff Wellbeing Days.

**Job Type**: Part-time

Pay: Up to £11.44 per hour

Expected hours: 22.5 per week

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person

Application deadline: 31/10/2024

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