Reception & Automation Lead

2 days ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

The Blood Sciences Department within NUH deals with up to 8,000 patient samples per week and up to 70% of patients will have samples that are dealt with by Blood Sciences. All of these specimens will first arrive in Specimen Reception. The post holder will act as the lead for the Reception and Automation within the Blood Sciences Specimen Reception area, with responsibility for the output of the reception area at either City or QMC campus on rotation. This will include having responsibility and oversight of the day-to-day activities carried out by staff, staff supervision and training, roster and rota production, general leadership duties, human resource functions, troubleshooting, error and incident investigation and act as the point of contact for the department. The Post holder will be expected to learn and gain competency in the required laboratory processes. The post holder will also have key involvement in improvement and efficiencies within the reception area.
**The post holder will be required to**:
Supervise staff and t ake overall responsibility for the Medical Laboratory Assistants and Associate Practitioners
Be responsible for the output of the Specimen Reception areas
Oversee the required HR functions, including recruitment, selection and monitoring of Medical Laboratory Assistants and Associate Practitioners in areas of responsibility
Liaise regularly with line manager and other professional and scientific staff regarding the operation of the reception areas, including the reporting of problems, issues and performance
Plan the work of the reception areas including staff rosters, prioritisation of workload and troubleshooting problems
Be actively involved in the design and implementation of Reception areas processes, suggesting improvements to practice where appropriate
Manage and train (in association with the Training Lead) Medical Laboratory Assistants and Associate Practitioners to perform sample reception duties including the receipt, barcode labelling and preparation of sample analysis
Deliver team huddles and ensure communication within the team and beyond
Have responsibility for the Track system and ensure it is managed on a day-to-day basis and issues and downtimes are reported and correctly documented
Ensure the Reception areas and Track system fulfil the requirements of ISO: 15189:2022 and work with the department Quality team to ensure maintenance of United Kingdom Accreditation Service Accreditation
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career
See above for main duties and attached job description and person specification for finer details of the role.

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