Shop Supervisor
22 hours ago
Job description
**Overview**
**Responsibilities**
- Supervise daily shop operations, ensuring adherence to company policies and procedures.
- Lead, train, and motivate staff to achieve sales goals and provide excellent customer service.
- Manage inventory levels, including ordering stock and conducting regular stock takes.
- Implement effective merchandising strategies to enhance product visibility and sales.
- Handle customer inquiries and complaints with professionalism and courtesy.
- Maintain a clean, organised, and safe working environment for both staff and customers.
- Monitor staff performance and provide constructive feedback to encourage professional development.
- Ensure compliance with all health and safety regulations within the shop.
**Requirements**:
- At least 2 years experience in retail management or a supervisory role within a retail environment.
- Strong leadership skills with the ability to inspire and motivate a team.
- Excellent time management skills to prioritise tasks effectively in a fast-paced environment.
- Bilingual or multilingual abilities are highly desirable for effective communication with diverse customers.
**Job Types**: Full-time, Permanent
Pay: From £38,700.00 per year
**Benefits**:
- Company pension
- Employee discount
- Store discount
Schedule:
- 10 hour shift
- Day shift
- Monday to Friday
- Night shift
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Retail sales: 1 year (preferred)
- Supervising experience: 1 year (preferred)
- Customer service: 1 year (preferred)
- Retail management: 1 year (preferred)
- Management: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Application deadline: 25/12/2024
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