Registration Authority Agent

6 days ago


North West London, United Kingdom Talent International Full time

**Job Search** / **IT & Support****:
**Registration Authority Agent**:

- Location- North West London, London- Salary- £170 - £200 per day- Job Type- Contract- Ref- BBBH31055_1677754453- Contact- Evie EdwardsRegistration Authority Agent (NHS)
- Contract - 3 months initially
- Up to £200 Outside of IR35
- Onsite - Watford

Are you an experienced Registration Authority (RA) Agent looking for your next interim assignment? My client is a NHS organisation based in the London and they are looking to appoint a RA Agent for an initial 3 month assignment. This role has been deemed outside of IR35.

**The role**:

- Performing RA services to support and relieve pressure for the client organisation
- Onsite - being a point of contact and a face for users to speak with
- Ownership an accountability of RA / Smartcard issues
- Fixing RA / smart card issues
- Working with ICT service desk to escalate and resolve complex issues
- To follow approved policies, processes and procedures to register, update and remove user access rights
- To hold face-to-face meetings with users and their sponsors, checking that necessary genuine identification documents are provided
- To register users on the SPINE User Directory (SUD). Mapping appropriate role to user whilst ensuring adherence to national and local RA policy, this includes ensuring signature is in place

**Experience needed**:

- Specific experience working as a RA agent within the NHS or a healthcare setting
- Expert at identifying and fixing RA and smart card issues
- Working with NHS stakeholders and users and providing first class customer service



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