Quality Assurance Officer

To act as a Quality Assurance Officer within the Quality Assurance and Audit Team in North Bristol NHS Trust in relation to the Quality Governance processes that support the Trust’s ongoing drive to be rated as an Outstanding organisation.

The post holder will provide direct support to the Quality Assurance and Audit Team to facilitate and drive assurance and governance activity across the Trust. Working with colleagues to support the internal systems, processes, and activities in the service in relation to the following key workstreams:
Care Quality Commission

Clinical Documentation & Policies

Radar Governance

Clinical Audit and Effectiveness

Learning from Deaths

New Clinical Interventions

They will also support work on the core areas of responsibility for the Service.

The post holder will undertake these functions under the line management of the Quality Assurance Manager.

Joining our team at North Bristol Trust could be one of the best decisions you make. With a wide range of roles to suit different backgrounds and interests, working with us gives you the chance to make a difference every single day.
What is North Bristol NHS Trust?

North Bristol NHS Trust is one of the largest healthcare trusts in the South West of England. We provide hospital and community healthcare to people living in Bristol, North Somerset and South Gloucestershire. We do this across a range of settings, including within our award-winning Brunel building, designed and built for a better patient and staff experience.
What does the Quality Assurance & Audit Team do?

We support the internal systems, processes, and activities in the service in relation to the following key workstreams:
Care Quality Commission

Clinical Documentation & Policies

Radar Governance

Clinical Audit and Effectiveness

Learning from Deaths

New Clinical Interventions

To act as a key support resource to the Quality Assurance and Audit Team (QA&AT) in supporting Clinical Divisions in their key governance and assurance work and the QQ&AT leads in fulfilling their roles and responsibilities

Coordinate meetings, including creating agendas, taking minutes, and maintaining action plans.

Provide high quality administrative support to the Quality Assurance and Audit Team and the overall office management function.

Assist in the delivery of high quality quantitative and qualitative documentation in the agreed timescale including:
Collecting and inputting data and producing reports

Typing and formatting documents

Producing templates

Updating spreadsheets

Maintain the Quality Assurance and Audit Team webpages and support its regular updating. You will have responsibility for elements of their content and maintenance.

Support day-to-day management of the IT systems that support our process (e.g. Radar)

Act as systems administrator for the IT systems ensuring that access levels are granted to staff in accordance with agreed parameters and that queries are resolved in a structured, timely and effective way.

Manage and prioritise allocated workload to meet strict deadlines in a continually changing work environment, including the ability to incorporate urgent projects at short notice.

Assist Quality Assurance and Audit Team colleagues with priority work and other project work as required.

In liaison with the wider quality governance teams, assist staff in reflecting and improving on service delivery and practice.

Comply with all legal, regulatory and Trust requirements

Undertake any other duties that may be required, and which are applicable to the grade of the post.

Ensure personal continuous professional development by maintaining an awareness of relevant NHS initiatives.