Transport Clerk

Are you looking for an exciting new opportunity in a successful growing business? Read on to learn how you can join our team as a Transport Clerk.

We are looking for an individual who is self-motivated, has excellent attention to detail, and is keen to lay roots within a company that is growing year on year.

We currently have an exciting opportunity to join our transport team in Bedford as a Transport Clerk.

The purpose of this role is to support the transport manager and supervisors through the provision of high-quality, cost-effective transport administration support in line with company and regulatory requirements to ensure Whistl continues to deliver thehighest quality, most cost-effective offering for its customers.

Key responsibilities as a Transport Clerk:

- Act as first point of contact within the transport office for customer, driver, and other internal departments, promptly resolving, re-directing, and/or escalating issues appropriately
- Calculate, record, and report core and agency driver hours on a weekly basis and process payroll and HR paperwork
- Update drivers' hours, holiday, and sickness
- Maintain tachograph analysis records and file them in line with the legislation and ensure all accident forms are completed, actioned, and filed
- Support the transport manager and supervisors with notetaking
- Support the recruitment of drivers and transport staff in liaison with the transport manager/supervisors and approved recruitment agencies
- Assist the transport operation/office within reasonable request/capability including but not limited to assisting the transport supervisor with daily routing and the driver assessor with licence checks
- Ensure compliance with all internal and external regulatory requirements, e.g. The Mail Integrity Code of Practice, Safety, Health, and Environment regulations, Carriage of Dangerous Goods regulations, and Data Protection and Information Security regulations
- Comply with all Health, Safety, and Environment policies and other relevant regulations ensuring accurate recording and reporting of any incidents, accidents, or near misses

**Benefits**:

- Enhanced Annual Leave entitlement, starting at 31 days (including public holidays), increasing up to 36 days with long service
- Access to our prestige benefits and rewards portal including discounts on high-street shopping, days out, entertainment, and food & drink
- Long Service Rewards: both financial and leave based
- Health Cash Plan
- Life Assurance Scheme
- Career development opportunities: through E-learning, management development programmes, and apprenticeships in which you can gain professional qualifications
- Access to a well-established Employee Assistance Programme provider, who provides support to our people and their families in areas such as their health and wellbeing.

**Essential Skills**:

- Able to communicate effectively both on the phone, face-to-face, and in writing to gain commitment from internal and external contacts at all levels
- Able to work with minimum supervision, can demonstrate the ability to effectively evaluate a situation and escalate appropriately
- Ability to deal with confidential and sensitive information, resilient, and adequately robust when dealing with sensitive issues or conflicting viewpoints
- Excellent organisational skills, able to manage effectively in order to achieve deadlines through effective prioritisation and where appropriate, delegation
- Excellent attention to detail, with a high degree of accuracy even when working under pressure
- Good understanding of UK and EU driving regulations and working time directives
- Intermediate skills with MS Office particularly Word, Excel, Outlook, and PowerPoint skills for data analysis, presentation, and reporting
- Knowledge of working time directive, driver hours regulations, and tachograph compliance
- Typically, we would estimate that it would take at least 2 years' experience in a similar role to acquire the knowledge and skills required
- Full driving licence as you may be required to travel to our other site or for off-site meetings
- Previous experience working with Isotrak or equivalent telematics and tracking software

**Desirable Skills** Able to provide support away from the normal location of work on occasion as required by the business.

**About Company** **Whistl** are a delivery management company providing efficient, high-quality, and competitively priced services across Business Mail, Parcels, Fulfilment and Doordrop Media both in the UK and internationally. Distributing more than 4 billionitems annually, we are market leaders in Downstream Access Mail (DSA) services handling over 50% of bulk business mail in the UK.

**Whistl** is a Disability Confident employer and is committed to equal opportunities for all in all of our employment policies and practices.