Retail Supervisor
21 hours ago
French Connection is looking for adynamic and enthusiastic Supervisors to join our **NEW**French Connection outlet store in **Designer Outlet East Midlands**, could that be you?
- Working between 30-32 hours midweek and weekends._
- Please state your preferred hours and availability when applying. _
The successful applicants will have comparable experience gained within a fast-paced high street retailer, and will combine an outgoing personality with a genuine love of the French Connection brand.
**Benefits**:
- Free seasonal uniform allowance
- 4 weeks holiday allowance (pro rata)
- Generous clothing discount for you and your Friends & Family
...and above all to work with inspirational people where you can develop and enhance your career
**Purpose of the role**:
- Increase sales through consistency in the customer service experience, using a variety of selling techniques and product knowledge (i.e. fit, sizing, fabric content, ranges etc)
- Maintain maximum stock availability through effective use of replenishment
- Welcome all customers entering the store with a friendly and warm approach while reaming calm, professional and focused, acting as a brand ambassador in difficult situations.
- Supervisor duties of Opening/Closing the store
- Overseeing store duties in the absence of management
**Key areas of responsibility will be to assist the management team in the following areas**:
- Maintain housekeeping standards, ensuring all front and back of house areas are kept clean and
- Effectively maintain best practice within your stockroom to ensure that all stock is in line with company guidelines
- Assist the management team to effectively and accurately execute all floor moves, promotions and range launches in line with company guidelines to ensure that deadlines are met
- Deal with customer enquiries and refunds professionally and effectively, converting refunds into sales opportunities where possible
- Tackle any disagreement constructively and professionally, working to resolve any conflict in a timely manner, using the help of management
**The successful applicant will be able to demonstrate**:
- a proven track record of driving sales
- the ability to work well within a team
- demonstrate high levels of motivation, ambition and drive
- demonstrate initiative, decisiveness and effective problem-solving skills
- the ability to multitask and meet deadlines
**Job Types**: Part-time, Permanent
Pay: £11.57-£12.63 per hour
Expected hours: 30 - 32 per week
Additional pay:
- Bonus scheme
- Commission pay
**Benefits**:
- Employee discount
- Store discount
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- East Midlands Region: reliably commute or plan to relocate before starting work (required)
Application question(s):
- What intrigues you about this company, and why do you want to work here?
**Experience**:
- Retail sales: 1 year (required)
- Customer service: 1 year (required)
- Fashion retail: 1 year (required)
- Team management: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: Sup30-23EastMFeb25
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