Operations Admin
2 weeks ago
**About us**
Nehemiah Housing Association Ltd is a BAME (Black Asian and Minority Ethnic) Housing Association providing affordable housing for a mixed clientele in six local authority areas of the West Midlands.
We have a fantastic opportunity for a Operations Admin - Property Services to join our organisation. As the first point of contact for property services enquiries, you will liaise directly with tenants, contractors, and stakeholders, ensuring queries are resolved efficiently and with outstanding customer service. You will be responsible for managing communications, maintaining accurate records, and supporting the day-to-day delivery of property services, contributing directly to our mission of providing excellent housing solutions. Your contributions will include coordinating service enquiries, supporting the property services team in meeting regulatory deadlines, and ensuring smooth operations through effective use of computer systems. You will help deliver high standards for stakeholders by keeping the team organized and adaptable to changing requirements.
We are looking for a Operations Admin who has:
- Expertise in using various computer systems
- Strong IT proficiency
- Excellent customer service skills
- Keen desire to learn and grow
- Adaptability in a dynamic environment
- Organizational skills to ensure compliance with regulatory timescales
CV’s need to be submitted by Closing Date: 06/01/2026
Interviews Schedule
1st stage Interview (in-person) -20/01/2026
2nd stage Interview - 27/01/2026
**Essential Requirements**:
Experience of working in an office/customer service environment
NVQ Level 3 or higher
**.**
Pay: £27,589.54 per year
**Benefits**:
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay
**Education**:
- A-Level or equivalent (required)
**Experience**:
- Customer service: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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