Retail Sales Customer Service Advisor

6 days ago


Newcastle Upon Tyne, United Kingdom O2 Full time

**Location**:Newcastle - Eldon Way

**Hours**: 16hrs per week

**Starting salary**: £10.41 per hour + lots of great benefits

We’re looking for a **Part**-**Time Retail Advisor** to join #TeamO2 in **Newcastle - Eldon Way.**You don’t need to have years and years of retail experience or have worked in Telecoms before. We look for people who love having great conversations and are driven by a passion for connectivity. Our fantastic inductionand training will help you get up to speed with everything you need to be successful in the role once you join #TeamO2.

**Our Benefits**

**_The fun stuff:_**
- 32 days off (inc bank holidays)
- Great staff airtime discount
- Friends and family discount
- Refer a friend scheme
- Discounts for other retailers
- Bike to work scheme

**_Flexible benefits for you to choose from:_**
- Dental insurance
- Pension contribution
- Extra health insurance
- The chance to buy extra days off
- Travel insurance

**_Looking after you:_**
- Company savings scheme
- Pension contributions
- Access to Employee Assistance programme
- State of the art maternity, paternity, adoption, fostering, adoption and fertility treatment leave
- Free access to the Unmind app

**_Your development:_**
- Superb accreditation programme with ability to earn over eleven pounds per hour
- Fantastic induction programme
- Learning and Development support
- Learning fund to support you in whatever you want to grow in
- Training. Coaching. Mentoring. Free LinkedIn Learning to support your development

**Key responsibilities**
- Being passionate about Virgin Media O2's products, services and propositions and understanding what we offer as a business. Becoming an expert in all things Virgin Media O2.
- Working to and following our customer excellence framework to make sure you are consistently delivering the most engaging personal experience in store.
- Sales through service - Selling and discussing products, services and propositions that meet the customer needs in an enthusiastic and knowledgeable way

If you have worked as a Sales Assistant, Retail Sales Assistant, Sales Advisor, Retail Sales Advisor, Store Assistant, Customer Service Assistant, Sales Assistant, Sales Associate, Sales Person or Customer Service Advisor then this job could be for you

It matters to us that Team O2 is as diverse as the communities we serve.

We welcome and encourage people from all backgrounds to apply.

Whoever you are, O2 has a place for you.

Come join us..

OurPeopleAreTheReason



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