Receptionist

5 days ago

Cambridge, United Kingdom Cherry Hinton Medical Centre & Brookfield's health centre Full time

Have you worked in a busy GP surgery as a GP Receptionist using Emis Web?

Are looking for a new role that starts immediately?

Can you be reliable, professional and hard working?

If so, we have a great opportunity for you

An NHS GP surgery in the Cambridge area are looking for an Emis Web trained Medical Receptionist to join their growing team.

**Current vacancies**:
27 hours: 7:45/8am - 18:00 Mon/Weds/Fri

36 hours: 7:45/8am - 18:00 Tues/Weds/Thurs/Fri

Computer literacy essential.

EMIS experience desirable. Previous applicants need not apply.

The ideal GP Receptionist will:

- Be trained in using Emis Web (absolutely essential)
- Have at least 6 months recent experience working in a NHS GP surgery as a receptionist
- Be happy to undergo a DBS check or have a DBS certificate dated within a year

**Main duties of the job**:

- You will be responsible for helping patients to see the appropriate clinician. This will involve understanding the patient needs, having knowledge of the practice and local service options and advising the patient accordingly.
- Process new patient registrations, prescription requests, action tasks etc
- Provide IT support for the clinical team and escalate issues to the appropriate service / person
- Excellent communication skills are essential as you will often be dealing with patients who have communication issues or are simply unwell and need help. This will be both face to face and telephone calls.
- A person who is calm, works well under pressure and is empathetic would be well suited to this role.
- A flexible approach to work, multi-tasking and managing a fluctuating workload is essential.

**Overview of the organisation**:
The practice is made up of receptionists, administrators, GPs, Nurses, Advanced Care Practitioners, Pharmacists and Health Care Assistants.

We are based at Fishers Lane in Cherry Hinton and Seymour Street in Cambridge and we look after approximately 12,000 patients. You will be expected to work at both locations.

We have great inter-team relationships, which are fostered by all our team who are friendly and approachable.

Individuals also have more formal support through their team leaders and team meetings. The team leaders form part of the management structure ensuring all voices are heard in practice operations and development.

**Pay is dependent on experience**

Smart-Casual dress code

NHS pension scheme

25 days annual leave plus 8 days bank holiday leave (pro rata)

27 hours: 7:45/8am - 18:00 Mon/Weds/Thurs

36 hours: 7:45/8am - 18:00 Mon/Tues/Weds/Thurs

27.

sirable. Previous applicants need not apply.**Current.**

**Job Types**: Full-time, Permanent

**Salary**: £10.97 per hour

**Benefits**:

- Company pension
- On-site parking

Schedule:

- 10 hour shift
- Monday to Friday
- No weekends

COVID-19 considerations:
Covid testing required twice weekly

Ability to commute/relocate:

- Cambridge: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: CHMEDS0922

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