Service Delivery Administrator

4 days ago

NewarkonTrent, United Kingdom Novati Full time

Service Delivery Administrator Role Expectation

**What makes us different?**

We are passionate about partnering towards your world without waste, seeing waste as so much more than the material we collect.

Our people are respectful and responsible but disruptive and daring, we all want to be the best in everything we do.

You might say we are a different type of corporate and we are looking for a different type of team member.

**You will be**:
A passionate and enthusiastic member of the team. Your positive, can do attitude will deliver excellence throughout the business.

Your commitment to, and confidence in, delivering customer focused solutions will be instrumental in NOVATI being the best.

**What we expect you to do**:
The day-to-day role requires you to:
Build and maintain strong relationships with key personnel at site.

Provide quotes for services quickly and ensuring that they are price competitive, through negotiation with suppliers this will ensure that you secure competitive market rates and delivering back to our customer best in class service whilst maintain company profit margins.

Accurately book services on to the bespoke system to ensure that invoicing can be processed accurately.

Collate weight data and record on to the bespoke system in a timely manner.

Deliver outstanding Customer Services both internally and externally through having a proactive attitude and taking ownership for everything that you work on.

Maintain customer records and service details using our bespoke system so information is accurate and up to date and can be used effectively throughout the business.

You will gain and expand your knowledge of your client’s industry and that of the waste industry. You will make a difference to your customer by using this knowledge to offer bespoke solutions to your client base in line with the client’s needs and strategic plan without compromising legislation, service provision and margin.

**You must have**:
Delivered outstanding Customer Services in a previous role

The ability to work on your own and manage your time whilst being an effective team member.

Grade C in Math’s & English GCSE

Basic IT skills, being able to use Word, Excel and PowerPoint

**You may have**:
Experience working in the waste industry

**We will give you**:
A challenging and rewarding role in a successful and growing business

The opportunity to grow with a business through a tailored performance development programme

A competitive salary

Enhanced holiday allowance

Employer contributory pension scheme

A great place to work

**Details**

You will report to the Sales & Service Delivery Manager

You will be based in Head Office at Newark

**Job Types**: Full-time, Permanent

**Salary**: £22,050.00-£23,100.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Store discount

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Commission pay

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Ability to Commute:

- Newark (required)

Work Location: In person

  • Service Administrator

    2 weeks ago

    Newark-on-Trent, United Kingdom Cannon Fire Sprinkler Contract Ltd Full time

    We are looking for the right person to support and deliver service & maintenance works, providing a high quality level of Customer Service and Quality is met throughout. Ensuring jobs are scheduled, attended and completed to customer standard. To be responsible for the up keep of training records. To support the service business with all day to day...

  • Service Administrator

    2 weeks ago

    Newark-on-Trent, United Kingdom Future Prospects Full time

    **Service Administrator** **Newark, Full Time, Permanent** **Salary Dependent On Experience** We are proud to be partnered with a long standing Newark based client who are seeking a **Service Administrator** on a full-time, permanent basis. This will be a fantastic opportunity for a self motivated, highly organised and proactive individual who is looking to...

  • Service Administrator

    2 days ago

    Newark-on-Trent, United Kingdom Future Prospects Full time

    **Service Administrator** **Newark, Full Time, Permanent** **Salary - Up to £22,000** **ROLE AND RESPONSIBILITIES** As Service Administrator your role will involve: - Responding to incoming customer service requests. - Processing and logging onto our systems - Resolving any queries and complaints in a friendly and professional manner. - Organising...

  • Service Administrator

    2 weeks ago

    Newark-on-Trent, United Kingdom Future Prospects Full time

    **Service Administrator** **Newark, Full Time, Permanent** **Salary - Up to £22,000** **ROLE AND RESPONSIBILITIES** As Service Administrator your role will involve: - Responding to incoming customer service requests. - Processing and logging onto our systems - Resolving any queries and complaints in a friendly and professional manner. - Organising...

  • Case Administrator- Nottinghamshire

    7 days ago

    Newark-on-Trent, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 235372**Salary**: - £18,713 - £22,507**Grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of posts**: - 7Contents Location About the...

  • Part-Time Administrative Coordinator – Customer Service

    1 week ago

    Newark on Trent, United Kingdom Currys plc Full time

    A leading technology retailer in Newark on Trent is seeking an Administrator to join their Customer Service Centre. This part-time permanent role involves communicating with customers and providing administrative support, including assigning delivery drivers and handling queries. The ideal candidate should have some customer service experience and...

  • Administrator

    1 week ago

    Newark on Trent, United Kingdom Currys plc Full time

    Administrator - Currys plc Role overview Location: Newark-On-Trent, England, United KingdomSchedule: Shift Pattern: Monday-Friday 4 hours per day , working 20 hours per weekPosition type: Permanent Part TimeSalary: £13,697.00 per annum Responsibilities Communicating with internal and external customers Assigning delivery drivers with their routes Completing...

  • Service Centre Administrator

    3 hours ago

    Newark-on-Trent, United Kingdom The Barcode Warehouse Ltd Full time

    _The Barcode Warehouse, is the UK’s leading specialist provider of barcode technology, RFID, labelling and enterprise mobility solutions in the UK. The business is currently embarking on the company’s biggest and most significant transformation. Already an incredibly successful company, The Barcode Warehouse is now raising the bar and firmly establishing...

  • Training Administrator

    1 week ago

    Newark-on-Trent, United Kingdom Via East Midlands Ltd Full time

    **Training Administrator** **Working Pattern: 37 hrs per week - Monday to Friday.** **Location: Bilsthorpe, Newark** As a Training Administrator, you will be responsible for the upkeep of all company training records whilst providing administrative support to the wider Training Team, providing customer service, course co-ordination and administrative...

  • Administrator

    2 weeks ago

    Newark-on-Trent, United Kingdom Hireonline Full time

    **Administrator - Telecommunications** - Competitive yearly salary starting from £28,000pa - Full-time permanent position - Employee discounts across a varierty of retailers - Free parking for all employees - Company pension plan **Location**: Newark **Hours**: Monday - Friday 8:30am-5:30pm Our client is a leading player in the telecoms industry, known...