People Systems Assistant Analyst

Company description:
J. Murphy & Sons Limited is a leading global, specialist engineering and construction company founded in 1951 that improves lives by delivering world-class infrastructure.
Operating in the United Kingdom, Ireland and Canada, we provide better engineered solutions to infrastructure sectors including Transportation, Water, Power, Natural Resources, and Construction & Property.
Headquartered in London, we also have a number of related businesses - Ground Engineering; Utility Connections; Murphy Plant; Urban Infrastructure; Murphy Process Engineering; Pipeline Testing Services; Specialist Welding Services; and Electrical Services.We are specialists in delivering pipelines; design; marine; structural steel; tunnelling; fabrication; bridges and piling; and invest heavily in our substantial holding of plant; equipment and facilities.
Murphy employs around 3,500 engineers, professional managers and skilled operatives around the world. Together, we work as ‘One Murphy’ by directly delivering the people, plant and expertise needed to make projects a success.
There’s more to Murphy.

Job description:
**People Systems Assistant Analyst - Warrington**

Reporting to the People Systems Analyst this role is to provide front line support for People systems, assisting the business in increasing efficiency and productivity. Helping develop and maintain system and process documentation, including developmentof relevant guidance notes and delivery of training to the People team and/or self-service users.

If you have HR background but an interest in technology - this could be just the role for you
We are happy to train if you are a confident IT user.

**What you will be doing**
- Providing first line support on People systems issues in the UK and Ireland including SAP Success Factors, Intelligo Megapay and Donseed Aurora.
- Ensure the ongoing sharing of best practice and up-skilling of People Team members Group wide, travelling to Operational Units as required.
- Be responsible for maintenance, quality and consistency of HRIS database information, some change of configurations and workflows
- Troubleshoot, analyse, detect, identify and correct technical problems and deficiencies.
- Be able to support other members of the People/end-user community by providing “how-to-do” type of support - act as initial contact to HRIS system for all Murphy users
- Escalate any questions, incidents unable to answer in the first instance to People Systems Analyst.
- Liaise with People Systems Analyst and Murphy IT team to escalate technical issues and ensure that appropriate solution is found or issue further escalation to vendor, if needed
- Responsible for developing, standardising and maintaining all HR reports which will provide management with information on compliance, operational effectiveness and people management e.g. headcount, turnover, performance, absence and more;
- Learn any new HRIS system modules/functionalities, as required by the implementation program;
- Create and continuously maintain the necessary system governance documentation;
- Provide support to the People Systems Analyst - by taking meeting notes, updating project documents, scheduling meetings, collecting and consolidating information as required;
- Follow-up with project team members to verify status of assigned actions;
- Complete tasks as assigned by People Systems Analyst
- Attend and engage fully in any learning and development activities that are deemed appropriate by your line management
- Liaise with employees and line managers as required and in a timely manner, dealing with day to day enquiries and problem solve where possible.
- Work in the spirit of the company’s Investors in People accreditation, contributing to best practice.

**Who are are looking for**
- Basic technical knowledge, experience and understanding of SuccessFactors or other HR Information System) in a mid to large organisation
- Experience of working either within an HR Operations team working closely with IT or an IT team working closely with HR Operations
- Willing to learn and understand the gathering and manipulating large volumes of data in excel (e.g. formatting and formulae) and summarising findings
- Maintain system and process documentation, including development of relevant guidance notes and delivery of training to core HR team and/or self-service users
- High level of MS package knowledge (e.g. Outlook, Excel, Word, Visio, MS Project)

**Desirable**
- Knowledge of HR policies, guidelines and workforce trends
- Have some experience of IT processes such as writing scripts, testing and change management
- Experience working with supporting payroll systems
- Have some experience of IT processes such as writing scripts, testing and change management