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Cluster Maintenance Office Administrator

2 weeks ago

London, United Kingdom Hard Rock Full time

**Cluster Maintenance Office Administrator**:

- Permanent
- 39 hours per weekDrawing on the legacy of the guests who stayed here in decades past - and an inspiration to those who are yet to write their own story - Hard Rock Hotel London at Hyde Park stands alone as a haven for music lovers and cultural explorers everywhere. Located on the corner of Oxford Street and Park Lane, we pay tribute to former residents such as Jimi Hendrix, Diana Ross, Bob Dylan and Buddy Holly with an incredible memorabilia collection and original artwork in every bedroom. The hotel boasts an onsite Hard Rock Cafe, Hard Rock Cocktail Bar, Hotel GMT Bar and a Rock Royalty Lounge. So, whether our guests are ready to rock London’s nightlife, enjoy a well-earned family holiday, host that all-important business meeting or indulge in a romantic evening for two, they will find everything they need - because, in the end, everyone wants to be treated like a rock star.

**The Role**:
We are looking for people who are passionate about hospitality and great service to join our Repairs & Maintenance team. As a Maintenance Cluster Administrator, you will have the opportunity to contribute towards a wonderful guest experience by managing the fixtures and fittings of the building and ensuring our high standards of maintenance and upkeep are followed.

You will need to be proactive in ensuring administration support to the Cluster Maintenance Team in the day to day running of the 3 properties service in both reactive and planned preventive maintenance. The role will coordinate all responses to statutory compliance documentation, including liaising with directorate contacts to ensure urgent remedial are understood and being actioned.

**What we look for**:

- Open personality and able to multi skill within our area, be empathic to others at all times.
- Flexible at all times depending on business.
- Computer literate.
- Able to work with CAFM systems.
- Guest focused with a passion for great service, a drive for guest satisfaction
- To support other team members by carrying out reasonable tasks when it is required

**What's in it for you?**:

- Great development opportunities
- Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group group
- Interest free season ticket loans (conditions apply)
- Access to a 24/7 Employee Assistance Program
- Pension and Healthcare Schemes
- Generous recommend a friend scheme
- Apprenticeship (from Level 2 to Level 5)
- Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
- Great Recognition program
- ...and many more

Advert Reference: 3489284