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Brand and Membership Insight Executive

2 weeks ago

Manchester, United Kingdom Coop Full time

**Brand and Membership Insight Executive**
£38,000 to £44,000 plus great benefits (Work Level 6A)
12-month fixed-term contract
Manchester City Centre (hybrid working)

In this role you’ll work in a hybrid way, and you’ll spend around one day per month in the office for in-person team days and meetings (find out more about our hybrid working policy at colleagues.coop.co.uk/hybrid-working-policy).

We’re looking for a Brand and Membership Insight Executive to join our Advanced Analytics & Insight team, within our wider Digital Technology & Data function, on a 12-month fixed-term contract in Manchester. In this role, you’ll provide valuable insights to teams across our Food Retail, Funeralcare, and Life Services business areas, helping to support our brand, membership, and community goals. You’ll be responsible for planning, analysing, and leading research and insight projects to build a clear understanding of what our customers and members think about our Co-op brand, our membership offerings, and our involvement with local causes.

**What you’ll do**
- Support with brand, membership, and community insight projects
- Contribute to brand tracking reporting and regular reporting for various Co-op business areas
- Analyse data from various sources to create meaningful insights that support our brand, membership, and community initiatives
- Champion our customers, members, and communities; making sure the right questions are asked and decisions are supported and driven by clear insights

**This role would suit people who have**
- A background in brand insight or research
- Experience carrying-out data tracking and analysis, and creating actionable insights from a variety of data sources
- Good communication skills, with the ability to present insights and data in a clear and engaging way
- Good relationship-building and collaboration skills
- Strong problem-solving skills and a proactive approach to continuous improvement

**Why Co-op?**

If you’ve got the skills and experience we’re looking for, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services). You’ll also get:

- 28 days holiday pro-rata plus bank holidays
- A pension with up to 10% employer contributions
- Access to a subsidised onsite gym (at our Manchester HQ)
- Coaching and training to support your career development
- Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- Grocery Aid - 24/7 access to a range of emotional, financial, and practical support services for you and your family

**Building an inclusive work environment**

At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.