Project Manager

5 days ago

ShorehambySea, United Kingdom FOCUS 4 U LTD Full time

Established in 2003, we're proud to be one of the UK's leading independent providers of essential business technology. We're equally delighted to have been named one of 'The UK's Best 100 Companies To Work For 2021', to have scooped an impressive 6th placein the telecoms sector and to have been awarded a 1* accreditation by Best Companies - the highest level awarded Best Companies, the renowned employee engagement specialists.

Our teams are experts in their field, passionate about finding the right solutions for our customers and committed to supporting each other. We know the right people are the key to success. The energy, entrepreneurial spirit and expertise of our teams areat the heart of Focus Group. Our people make the difference.

We are looking for two new Project Managers to join our team.

As part of the project management team, your role is to deliver a professional and consistently high-quality project management and customer service for large, complex, multisite or technically challenging projects through a number of different product linesincluding IT, Voice & Connectivity.

Principal Responsibilities/Duties
- Review customer requirements as presented by the sales team and clarify and/or challenge as appropriate but with a view to kicking off the project within the agreed SLA or sooner.
- Develop appropriate and detailed plans for each project involving all relevant
- resources, utilising standard tools.
- Support the Technical and Pre-Sales Teams during the early engagement with prospective customers, assisting with technical design and how the solution will be delivered.
- Execute the project plan ensuring clear and regular communication to and appropriate engagement of, all necessary departments involved whilst continually ensuring an exceptional customer experience.
- Actively track project progress to ensure delivery as per the requirements and agreed timeline.
- Review feedback from customers and engineers (incl. Surveys and job sheets) to ensure requirements are being met and that any scope or assumption changes are reported back to the account manager and customer for any necessary change request approvals.
- Provide regular and timely updates to any in-house systems to ensure visibility of progress and workload and that project governance is being followed.

Job Description and Personal Specification
- Ensure the timely identification and tracking of risks and issues for each project, managing through to resolution (or acceptable limitation).
- Lead and attend Project Meetings with customers as required

At Focus Group you can be proud of what you do, how you do it and feel a true part of the team. We work hard to create an inclusive, collaborative and rewarding environment where you are inspired to achieve brilliant things and really make a difference tothe future of our business.

For more information about this role, the company, and our benefits, please visit our website

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