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Business & Ip Centre Receptionist
2 weeks ago
**Location: St Pancras**
**Hours: Fixed term - Full time**
**Grade: D**
**Salary: £24,617**
Job purpose:
To provide day-to-day support for the operations of the Business & IP Centre.
To offer excellent customer service for all of our visitors.
To contribute to the ongoing improvement and development of Business & IP Centre services, especially by collating user feedback.
To embrace the values and vision set out in 'Living Knowledge' - most importantly our commitment to put our users at the heart of everything we do
Key areas of responsibility:
Provide high quality, first-line, customer focused services and information to all users/visitors to the Business & IP Centre
Develop and maintain a good knowledge of the Business & IP Centre's services and systems in order to answer a wide range of queries from diverse individuals.
Be responsible for the day-to-day management of the physical Business & IP Centre spaces, ensuring they are fit for delivery of our events programme. As one of the world's great libraries, our duty is to preserve the nation's intellectual memory for the future and make it available to all for research, inspiration and enjoyment. At present we have well over 170 million items, in most known languages, with three million new items added every year. We have manuscripts, maps, newspapers, magazines, prints and drawings, music scores, and patents. We make our collections and programmes available to all. We operate the world's largest document delivery service providing millions of items a year to customers all over the world. What matters to us is that we preserve the national memory and enable knowledge to be created both now and in the future by anyone, anywhere.
In return we offer a competitive salary and a number of excellent benefits. Our pension scheme is one of the most valuable benefits we offer, as our staff can become members of the Alpha Pension Scheme where the Library contributes a minimum of 26.6% (this may be higher dependant on grade. Another significant benefit the Library provides is the provision of a flexible working hours scheme which could allow you to work your hours flexibly over the week and to take up to 5 days flexi leave in a 3 month period. This is on top of 25 days holiday from entry and public and privilege holidays.
**Closing date: 11 September 2024**
**Interview date: 16, 17 and 18 September 2024**
**We are unable to provide sponsorship under the UK Skilled Worker visa for this role, as it does not meet the eligibility criteria required for this immigration route**
Industry
Education, Teaching
Job Sector
Secretarial
Job Position
Receptionist
Address
St Pancras, London, UK
Post date
- 04/09/2024
Closing date
- 11/09/2024
Reference Number
R00000614
