Data Protection Advisor

This is an excellent opportunity for a Data Protection Advisor** **to become a key part of a collaborative and dedicated team.

**What you’ll be doing as a Data Protection Advisor**
- Investigate and manage Data Protection incidents and breaches, inclusive of internal reports and external ICO contacts, complaints and reported incidents.
- Undertake root cause analysis of incidents
- Produce monthly/bi-monthly incident reports and engage with internal departments on trends and root causes.
- Provide support to the wider DP team covering SARs/EIRs/C&T or any other data protection-related activity appropriate for the role.
- Manage and administer Data Protection mailboxes.
- Work closely with the wider DP team to manage and escalate risks, complaints, breaches or requests.
- Produce and maintain procedural documents to demonstrate workstream governance.
- Support the production of data protection-related standards and guidance documents utilising the latest ICO developments and best practice guidance.
- Support the delivery/production of Training across the business.
- Base Location: Clearwater Court (Reading) or Walnut Court (Swindon) - Hybrid.
- Working Pattern or hours: Full-time, 36 hours a week.

**What you should bring to the role**
- Experience in a compliance-related role, ideally GDPR / data protection or customer-facing roles
- Relevant experience in handling, planning, collating and organising data.
- Expertise in multi-tasking and managing numerous deadlines.
- In-depth communication skills for collaborating with a range of employees within other departments.
- First-class written and verbal communication skills. Able to engage and influence senior stakeholders.
- Excellent accuracy and attention to detail.
- Able to work under pressure, but also remain focused whilst undertaking arduous tasks.
- Ability to take own initiative, make decisions, be proactive and able to work without close supervision.
- Inquisitive nature/able to investigate and interrogate processes and systems.

**What’s in it for you?**
- Competitive salary up to £35,000pa.
- Annual Leave - 26 days holiday per year increasing to 30 with the length of service. (Plus bank holidays)
- Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution.
- Personal Medical Assessments - Open to all once a year.
- Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

**Who are we?**

At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.

Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

**Working at Thames Water**

At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, backgrounds, and differences that each individual brings.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.