Senior Lettings Negotiator

22 hours ago

Edinburgh, United Kingdom Clan Gordon Limited Full time

We are now looking for a new Senior Lettings Negotiator to join our fantastic team.

(8.30am to 5pm Monday to Thursday and 8.30am to 4pm on Fridays). Office Based

Location: Central Edinburgh (EH6 5NP)

Company: Clan Gordon is a well-established and award-winning Firm of Chartered Surveyors offering bespoke investment and property management services to landlords and investors.

Your primary responsibility is to ensure we minimise voids and provide first class service / communications to all our clients.

Key Responsibilities:

- Lead and Conduct Property Viewings: Represent the agency with professionalism and expertise during property viewings, offering tailored advice to prospective tenants and ensuring a high-quality client experience.
- Property Marketing: Oversee the accurate and compelling advertising of all available properties across digital platforms, ensuring maximum exposure and alignment with market trends.
- Tenancy Documentation and Compliance: Manage the preparation and issuance of all paperwork / legal notices, including Notices to Leave (NTL), Notices to Quit (NTQ), and rent increase notifications, ensuring full compliance with current legislation.
- Client Relationship Management: Act as a key point of contact for landlords and tenants, delivering exceptional communication and fostering long-term relationships through proactive support and expert guidance.
- Assist with oversight of Lettings Process: Coordinate and streamline the end-to-end lettings process, including scheduling appointments, managing documentation, and liaising with internal teams to ensure seamless service delivery.
- Void and Portfolio Management: Collaborate closely with the Property Management team to proactively manage void periods and on-hold properties, implementing strategies to reduce vacancy times and optimise rental income.
- Performance Reporting: Produce and present weekly updates on the status of advertised properties, including market feedback, viewing activity, and strategic recommendations for improved performance.

Required
- Industry Qualification (ARLA / Letwell) required
- Minimum of one year Industry experience, ideally in Edinburgh
- Full driving licence
- Excellent verbal and written communication skills
- Skilled in Excel / IT
- High attention to detail

Core Focus

Our Core Focus is on providing:
1. Excellent service delivered efficiently and honestly
2. The best letting experience in Edinburgh for both tenants and landlords

Core Values

Our Core Values are based on our existing employees who’ve already helped us establish one of Edinburgh’s fastest growing and most respected letting agencies.

1. Empowered - knowledgeable, well trained & responsible
2. Brave - self driven & problem solving
3. Focused - complete tasks & deliver results
4. Open - admit mistakes & seek help
5. Helpful - offer help, team player

**Job Types**: Full-time, Permanent

Benefits include: 32 days annual leave, Life Insurance and Company Pension

Pay: £28,000.00-£30,000.00 per year

Additional pay:

- Bonus scheme

**Benefits**:

- Company events
- Company pension
- Employee discount
- Health & wellbeing programme
- Life insurance

Schedule:

- Monday to Friday

**Experience**:

- Property Management: 1 year (required)

Work Location: In person

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