Customer Services

7 days ago

BurtonOnTrent, United Kingdom Absolute Heating Full time

Office-Based Customer Services Advisor and Diary Planner/Parts Coordinator

Are you an ambitious and skilled individua, seeking an exciting role in an established gas heating company? Look no further We are hiring an Office-Based Customer Services Advisor and Diary Planner/Parts Coordinator to join our team

About Us:
With over 20 years of experience, our gas heating company is a leader in the industry. We take pride in delivering exceptional services to our valued customers, and we're dedicated to providing a supportive and rewarding work environment for our employees.

Job Responsibilities:

- Efficiently manage and coordinate diaries for our team of engineers, ensuring smooth scheduling of appointments and optimal resource allocation. (1 in 3 weekends required)
- Handle the ordering and management of parts and supplies, ensuring timely availability for our engineers' service requirements.
- Maintain accurate records and update the database with relevant information, facilitating seamless communication and collaboration within the team.

**Requirements**:

- Bring energy and enthusiasm to the role, contributing to a positive work environment.
- Demonstrated organisational skills, able to manage diaries efficiently and handle multiple tasks simultaneously.
- Attention to detail is essential, ensuring precision in parts ordering and maintaining accurate records.
- Previous experience in an office-based administrative or coordination role is preferred, especially in a similar industry.
- Excellent communication skills, capable of effectively liaising with team members and external suppliers.

Perks and Benefits:

- Competitive salary and opportunities for career growth within the company.
- Supportive and collaborative work environment with experienced professionals.
- Training and development opportunities to enhance your skills and knowledge.
- Access to company benefits and rewards.

Join our team and make your mark in the thriving gas heating industry

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£22,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Free parking
- On-site parking

Schedule:

- Holidays
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Burton-On-Trent: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Parts Management: 1 year (preferred)

Work Location: In person

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