Assurance and Risk Auditor

**General Information**:

- Salary
- £28,312 - £30,011
- Working Pattern
- Full Time, Part Time, Part Time/Job Share, Flexible Working
- Vacancy Approach
- Cross Government
- Location
- Jarrow, Liverpool, Nottingham
- Region
- East Midlands, North East, North West
- Closing Date
- 28-Feb-2025
- Post Type
- Permanent
- Civil Service Grade
- EO
- Number of jobs available
- 1
- Job ID
- 3072

**Descriptions & requirements**:

- Job description

**Contract Management and Assurance (CMA)**:
**Based in every office of the LAA, bring together a wealth of expertise and knowledge to support the organisation in managing our providers and assuring risks. CMA work ly with our provider base to ensure the smooth running of our contracts and assure the delivery of legal aid.**:
**We ensure that Providers deliver quality legal aid services in accordance with contractual requirements and relevant legislation. We interpret and analyse data to effectively manage risk and to influence providers to improve performance and effectively deliver change. We also engage with the wider Justice System to promote partnership working and influence provider behaviour.**:
**Core Assurance and Risk Management Team**:
**Job Summary**:
**The role holder is responsible for reviewing Legal Aid Provider files against claim data and contractual requirements to make robust decisions regarding their accuracy. You will produce detailed reports justifying your decisions and communicate your findings with both internal and external customers.**:
**Key Responsibilities**:

- Analyse data from a range of sources to select, request and review provider case files.
- Validate provider claims to make detailed assessments and communicate results to internal and external stakeholders.
- Work with Contract Managers and providers to enforce any recoveries identified.
- Consider appeals against auditor assessments.
- Answering queries from other teams and providers.
- Storing and recording all work in line with team processes and LAA requirements.
- Work flexibly to support the team in the delivery of ad hoc and urgent tasks.
- Work independently to ad to team time standards whilst escalating any issues to the team manager.
- Use experience to identify and suggest improvements to processes and share knowledge with the team.

**Essential Qualifications**:

- N/A

**Essential Knowledge, Experience and skills**:

- Microsoft 365 Applications (specifically Excel)

**Desirable Knowledge, Experience and skills**:

- n/a

**Person Specification**:

- You can analyse information to make considered decisions.
- You enjoy working with data with a focus on accuracy.
- You are happy working in a process driven environment and understand the importance of making decisions according to set rules and guidelines.
- You remain effective and can be flexible when faced with conflicting deadlines.
- You always have a plan in place to make best use of your time.
- You are a highly organised, able to motivate yourself to work independently and take accountability for your decisions.
- You communicate effectively both verbally and in writing.

**Assessment approach**:
**Application Process**:

- Making Effective Decisions
- Delivering at Pace
- Communicating and Influencing

**When submitting an example of a behaviour remember to include the situation, what you did and why, and what was the outcome / result.**:
**Interview / assessment Process**:

- Strengths relevant to the role
- Some, or all, of the following Behaviours:
**o Making Effective Decisions**:
**o Delivering at Pace**:
**o Communicating and Influencing**:

- Your Experience of implementing, promoting, or understanding diversity and inclusion policy - Diversity is the presence of difference, this can include one or more of the protected characteristics (Gender, Age, Race, Disability etc.) or it can be about working patterns, whether we like to jump into a task or reflect on it before acting. Inclusion is how we welcome, value, and celebrate diversity, giving everyone a voice, tapping into ideas, and enabling everyone to be themselves at work and achieve their potential.

**Behaviour Definitions**:
**Making Effective Decisions**:
**Examples of making effective decisions at EO grade or equivalent are when you**:
**take responsibility for making effective and fair decisions, in a timely manner**:
**analyse and research further information to support decisions**:
**talk to relevant people to get advice and information when unsure how to proceed**:
**explain how decisions have been reached in a clear and concise way, both verbally and in writing**:
**demonstrate the consideration of all options, costs, risks and wider implications, including the diverse needs of end users and any accessibility requirements**:
**Delivering at Pace**:
**Examples of delivering at pace at EO grade or equivalent are when you**:
**regularly review the success of activities in the team to identify barriers to progress or challenging objectives**:
**i