Part-time Housekeeper

An opportunity has arisen for a part time housekeeper to join our professional and friendly team in a 4* boutique hotel in Tunbridge Wells. The hotel comprises 39 bedrooms as well as meeting rooms and a variety of event spaces. You will be playing a vital role in the everyday operation of the hotel and will be responsible for creating a great first impression.

In return we are offering up to £12.21 per hour, plus a share of the service charge and tips. You will be entitled to a contributory pension scheme, 30 days holiday, access to Bupa Wellness Program, to cover some of your out of pocket medical expenses such as dental check-ups, physiotherapy and prescription charges. We also run an internal perk scheme where you will be able to take advantage of some of the great activities we offer as a group to share with family and friends. Refer a friend to us and you can earn up to £250 (terms and conditions apply). We are looking for a friendly hard working housekeeper to join a busy team within our boutique hotel.

Under the direction of the Assistant General Manager provide a high quality and efficient cleaning service in line with agreed standards of the hotel operation. To be responsible for cleaning and tidying the hotel bedrooms and areas of the main house.

Key Responsibilities
- To assist with the housekeeping operation.
- To ensure that high standards of cleanliness are maintained throughout the hotel.
- To be fully aware of all hotel services and activities.
- Be responsible for the linen and equipment supplied for his or her own use.
- Ensure that brand standards and procedures are applied.
- To liaise daily with the Housekeeping Supervisor on the activities of the hotel ensuring all Housekeeping requirements are met.
- To fulfil the minimum standards of cleanliness with the goal of exceeding them.
- To provide a friendly customer orientated service to clients and guests.
- To issue and replenish domestic supplies where necessary ensuring customers do not go without.
- To ensure that client requests are responded to quickly and efficiently and to investigate any complaints and take appropriate action to deal with them in a timely manner.
- Undertake other reasonable responsibilities and projects as instructed by their line manager.
- To record and report all faults and damage arising to Maintenance.
- To ensure all housekeeping equipment is used safely and effectively.
- To ensure on all occasions you observe safe and hygienic working practices in order to satisfy Health and Safety at Work and other statutory legislation.
- To record, report and process lost property according to hotel procedures.
- To attend training when required.

**Key Skills and Knowledge**
- Previous experience of housekeeping desired but not necessary, training can be given
- Ability to follow established procedures and systems
- Flexible attitude to accommodate customer needs through morning, evening and weekend work according to hotel occupancy.
- Ability to work under pressure
- Self-motivated and also experienced in working within a team

**Job Types**: Full-time/part-time

**Salary**: £11 - £12.21 (dependent upon age and experience)

Due to the nature of the role and the business we are only accepting applicants aged 18 and above.

Schedule:

- 8 hour shift
- Weekend and evening work will be required

**Job Types**: Part-time, Permanent

Pay: £12.21 per hour

Expected hours: 20 - 30 per week

**Benefits**:

- Company pension
- Employee discount
- Gym membership
- Health & wellbeing programme
- Life insurance
- Referral programme

Ability to commute/relocate:

- Royal Tunbridge Wells TN2 5TA: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Hotel cleaning: 1 year (required)

Work Location: In person