Store Sales Advisor

**ABOUT THE COMPANY**

StowAg is a family-owned business that has been supporting farmers, agricultural contractors, equestrians, and rural communities across the Cotswolds and beyond since 1969. With stores in Longborough (HQ), Thame, and Alton—and a 12-acre timber yard—we offer over 20,000 products, from nuts and bolts to fencing and large animal handling systems. This vacancy is for our Alton store.

Joining us means working alongside a friendly and experienced team. Our staff includes local reps who visit farms, qualified Animal Medicines Advisors, and a dedicated logistics department that handles our in-house delivery service. Some colleagues have been with us for over 20 years, reflecting the supportive environment and the value we place on our people.

While we have strong traditional roots, we’re committed to progress. We invest in new ideas, support training and development across all departments, and continue to grow - recently launching our own brand of agricultural fencing, with more exciting projects to come.

Why work with us?
- Great people and a friendly culture
- Free lunch on the last Friday of each month
- 2 fully paid volunteer days every year
- Training budget for every department
- Employee recognition with monthly vouchers that can be won
- Annual team-building day
- Annual Christmas party

If you like the idea of joining a company that’s rooted in its community, values its people, and always looks to the future, we’d love to hear from you.

**ROLE SUMMARY**

In this role, you will play a vital part in providing excellent customer service, driving sales, and contributing to the overall success of our store. As a Store Sales Advisor, you will help customers find the right products and solutions to meet their needs while fostering long-term relationships.

Hours of work: 07:30 - 17:00 Monday to Friday

**ROLE RESPONSIBILITIES**
- Greet customers warmly and assist them with product inquiries and selections.
- Maintain a deep understanding of our product range to provide expert advice and recommendations.
- Process sales transactions accurately and efficiently using our point-of-sale system.
- Ensure the store is well-stocked, organised, and presented at all times.
- Actively engage in promotional activities and support marketing initiatives.
- Handle customer complaints and feedback professionally and courteously.
- Stay informed about industry trends and competitor offerings to better serve customers.
- Participate in training and development programs to enhance product knowledge and sales skills.
- Ensure GDPR compliance is upheld at all times.
- SQP responsibilities:

- Checking batch numbers of incoming stock (reporting any anomalies).
- Liaising with the animal health purchasing team.
- Re-stocking products.
- Fridge temperature reporting.
- Stocktaking all animal health products, reporting back any short-dated items to head office.

**KEY COMPETENCIES**
- Proven experience in retail or sales, preferably in a similar industry.
- Excellent communication and interpersonal skills.
- Strong customer service orientation and a genuine passion for helping others.
- Ability to work effectively as part of a team and independently.
- Basic knowledge of agricultural products and equipment.

**QUALIFICATIONS**
- SQP Qualification (highly desirable)
- Fire Marshall Qualification (desirable)
- Fire Aid Qualification (desirable)

**BENEFITS**
- Volunteer Days
- Bereavement Leave
- Dependency Leave
- Annual Leave - 30 days (including BH)
- Free lunch on payday
- Pension
- Team building days

**Job Types**: Full-time, Permanent

Pay: £28,000.00-£30,500.00 per year

**Benefits**:

- Bereavement leave
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
- Paid volunteer time
- Sick pay
- Store discount

Schedule:

- Monday to Friday
- No weekends

Work Location: In person