Optical Sales Order Processor

2 weeks ago


Liverpool, United Kingdom Millmead Optical Group Full time

**Job Title**: Optical Sales Order Processor

**Dept**: Customer Services

**Full Time**: 37.5 hours per week; Monday to Friday 9am-5pm

with a 30-minute break for lunch (unpaid)

**Main Duties**:
The key responsibilities of this role will be to provide office support, inclusive of:

- Taking telephone orders and enquiries.
- Entering and amending sales orders accurately on to the system.
- Liaising with customers to resolve any queries.
- Arranging collections from customers with the designated couriers.
- Producing packing lists, labels, and other administrative documents.
- Dealing with external customers and internal colleagues to solve ordering issues.
- Making regular contact with customers through outbound calls.
- Any other duties commensurate with the role.
- General office administration.

**Responsible to**: Head of Customer Relations

Pay: £24,000.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person



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