Content Specialist

Build a meaningful career

At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives. The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces.

You will be a talented writer and editor, with a head for organisation and a passion for helping people learn about and engage with their wellbeing. You will support the Director of Editorial, to coordinate the production of clear, engaging, empowering, evidence-based content suitable for use across our digital platforms.

CareNow is a series of clinically backed programmes designed to help individuals with specific mental and physical challenges to meet their goals. Programme topics cover a wide range of issues, such as anxiety, sleep, weight management, substance misuse and financial well-being.

Your Responsibilities
- Co-ordinate the content launch and management of CareNow programmes, with the support of the Director, Editorial
- Collaborate with the global Product Manager to ensure content is delivered and published on schedule and within budget
- Manage the translation and upload of content in Lifeworks’ CMS, ensuring that programmes are available across multiple languages to our global market
- Ensure tone of voice and style guidelines are followed
- Review, adapt and repurpose existing Lifeworks and AbilitiCBT content for use in CareNow programmes
- Collaborate with members of the Content team and other stakeholders to produce text-based and multi-media content
- Develop and maintain relationships with internal stakeholders (marketing, product, clinical team, sales) and execute client and business requests
- Edit and proofread content in support of other Content Team members as required
- Work on special projects for Content and Product teams on an as-needed basis

What you will need to succeed as our Content Specialist
- Bachelor’s degree in Marketing, Communications, Journalism, Psychology, or a relevant field preferred, or equivalent work experience
- Experience of working on digital content across global regions
- High-level project and time management skills
- Demonstrated experience of hitting deadlines whilst working autonomously and demonstrating flexibility in a fast-paced work environment
- Exposure to EAP, health and wellness and mental health in the workplace landscape is strongly preferred, a passion for wellness and helping others is required
- Familiarization with a range of Content Management Systems
- Exceptional organizational and communication skills
- Demonstrated experience of successfully managing multiple complex projects simultaneously
- Excellent writing and editing skills for content across digital platforms
- Copyediting and proofreading experience essential, a bonus if you can do this for Australian, American and Canadian English as well as British English

Where permitted by law, LifeWorks employees must be fully immunized to access a LifeWorks office or customer premises.

Fulfilling work that matters

LifeWorks is in the business of helping organizations help their people and in the process, we strive to elevate ours. We're always looking for talented professionals and strategic leaders looking to make a difference in the lives of the people we serve. We appreciate the interest of every applicant; however, we contact only those selected for an interview.