Matron Neurology and Complex Rehabilitation

Key Resposnisbilities Leadership To lead and motivate staff effectively in the provision of care and future service. To lead and support designated nursing teams through the processes of change, supporting the continuous development of change management skills. To forge effective links between nursing and other professions both internally and externally to support effective multidisciplinary working. To lead, supervise, support and guide ward staff in the implementation of safe and effective discharge of patients in line with trust policies and procedures.

To lead on specific nursing developments both within the trust and more widely across CMRN ensuring that registered nurses are motivated and empowered where appropriate. The Matron will provide clinical and managerial leadership within their area of responsibility, developing and strengthening and supporting the role of Senior Sisters and their staff. To act as a point of contact, professional and clinical support to nursing colleagues across CMRN for matters relating specifically to complex rehabilitation. Lead on the audit and evaluation of nursing care and practice.

Ensuring that local systems and monitoring arrangements are in place for Quality Key Performance Indicators Be a positive role model, demonstrating behaviours in line with organisational and professional values and codes. Contribute to a culture that empowers ward/department managers and staff to reach their full potential and achieve personal, service and corporate objectives. Promote a patient and service-orientated culture across the organisation. Take responsibility for quality streams based on national nursing good practice and local quality indicators To lead and chair the CMRN lead nurses forum and to oversee the collation of the Safety and governance report, escalating any themes or concerns as required and supporting the implementation of shared learning and corrective actions as appropriate.

Clinical To ensure a high profile of senior nursing staff in the ward or department area for patients, families and carers To reinforce and enable the Sister / Charge Nurses primary ownership of the co-ordination of the total patient experience, clinical care standards on nutrition, infection control, cleanliness, environment and safety issues, privacy & dignity. To provide clinical leadership to the nursing teams within the Division, and as such will work in close collaboration with staff from other disciplines across professional and organisational boundaries. To coordinate and facilitate the development, implementation and review of standards policies, procedures, competencies and clinical guidelines; enabling evidence based clinical practice and be responsible for continuous performance improvement. Leading by example to promote the service and disseminate good practice both internal and external to the Trust, demonstrating to nurses the high standard of care that patients can expect.

Act as a role model and work within legislation and Trust procedures, ensuring the compliance of all staff working within the unit. Be responsible for investigation of and action planning of all reported incidents To work as part of the Divisional Management Team and Senior Nursing Team to support operational delivery, supporting the wards in managing capacity and expediting discharge. Patient experience Be professionally accountable for standards of nursing and influence the non-clinical contributions that are necessary to care delivery including standards of food, cleanliness of the environment and other services that impact on patient care and welfare. To proactively support and facilitate the timely and effective admission of patients accepted to the CMRN hub units from the referring organisation and to ensure the smooth transition of patients requiring progression and transfer within the CMRN pathway and discharge from the Rehab Network, escalating any delays and concerns as required.

Ensure that the agreed high standards of cleanliness are met in clinical and public areas of the Trust and take appropriate action if standards fall, empowering Sisters/Charge Nurses to take responsibility for their environment Develop and introduce systems to enhance the responsiveness of dealing with patients concerns, monitoring any trends, and developing appropriate actions To ensure that patient feedback is acted upon and all lessons learned from complaints and incidents are implemented Work with the Divisional Management and Senior Nursing Teams to resolve problems for patients and their relatives by acting quickly to deal with problems when and where they occur and by liaising closely with The Patient Experience Team. Using this information to plan and implement actions, thus developing a quality service. Ensure that patients are treated with respect and that their privacy and dignity are protected, and that they are addressed in the way that they choose. Challenge behaviour that undermines the rights of others,