Hub Assistant

7 days ago


Northampton, United Kingdom Rodericks Dental Partners Full time

Job Introduction
**HUB Assistant**

**Location: Head Office Northamptonshire NN4 5EZ**

**Hours: 32 hours across 4 days - days to be discussed at interview however MUST include a Friday**

**Flexibility to become a remote role after initial training**

**PLEASE NOTE IN ORDER TO APPLY FOR THIS ROLE YOU WILL NEED TO HAVE PROVEN EXPERIENCE USING EXACT SOE & DENTALLY**

**Roles and Responsibilities**:

- Learn and understand how to use Power BI to its full potential to help identify risks and opportunities in the business around whitespace, FTAs, phone data
- Liaise with your line manager with any findings
- Have a clear understanding of how EXACT works by reading processes and procedures and also watching videos the Business Support team have produced.
- Attending training sessions with the Business Support team to learn new skills
- Weekly team meetings with HUB assistant manager
- Every other week 121
- Monthly team meetings with Business Support Team (remotely)
- Adhering to tasks set out by the HUB assistant manger
- Recording completed tasks in google sheets
- Speaking to Practice teams to offer support
- Supportingpractice teams remotely for the below
- Recalls
- Reminders
- General support
- Open COT
- Covering phones for Team meetings
- OLB

**Personal specification**:

- Previous experience as a receptionist within a dental/medical setting
- Organised and able to balance differing demands
- Experience using EXACT SOE & DENTALLY
- Excellent communication and leadership skills

**Health & Safety**

Here at Rodericks we are a clinically-led business and therefore Health & Safety is truly an important factor that everyone is responsible and accountable for, no matter what your role. This Job Description works in conjunction with our Company Health & Safety Policy so please ensure you are familiar with it.

INDEM


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