Team Lead- Back Office Operations

15 hours ago

Nottingham, United Kingdom UST Global Full time

1 Opening
- Nottingham

**Role description**:
**_Job Title: Team Lead - Back Office Operations_**
- Industry domain_: Financial Services
- Location: _Nottingham (Hybrid - 2-3 days per week in the office)
- Employment Type:_ Full-Time
- About the Role:_

We are seeking a motivated and detail-oriented Team Lead to oversee our Back Office Operations for a global financial services client in Nottingham. This hybrid role involves supporting service delivery, managing a small team, and driving process improvements in a fast-paced, regulated environment.
- _Key Responsibilities:_
- Ensure delivery against client SLAs and internal KPIs
- Coordinate with stakeholders to resolve incidents and meet project deadlines
- Maintain and update operational procedures in line with compliance standards
- Conduct workforce and capacity planning to meet business needs
- Lead audits, risk management, and continuous process improvement initiatives
- Support recruitment, onboarding, coaching, and performance management
- Conduct regular team communications: huddles, 1:1s, and performance reviews
- Foster a high-performing, collaborative, and supportive team culture
- _Required Skills & Experience:_
- Prior experience in back office or operational roles, ideally in financial services
- Strong organisational, communication, and stakeholder management skills
- Proven ability to manage competing priorities and high workloads
- Understanding of UK regulatory environment and data protection standards
- Demonstrated leadership skills, including performance and absence management
- Familiarity with customer service goals, systems, and incident management
- Experience working in a regulated environment (FCA knowledge desirable

with your updated CV for an imediate conversation with Talent team

UST

**Skills**:
Operations,Communication,Stakeholder Management

**About UST**:
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

  • Senior Back End Developer

    2 weeks ago

    Nottingham, Nottingham, United Kingdom TEaM Consulting Full time £40,000 - £80,000 per year

    Company Description OverviewSpecialist role DeveloperSummary of the work OPG need 2 back-end developers to work with existing team of PHP Symfony 2 devs to update and maintain existing functionality and produce new features to ensure that a digital, public-facing service is iterated and improved via user first principles. Suppliers must be willing to...

  • Senior Back End Developer

    2 weeks ago

    Nottingham, Nottingham, United Kingdom TEaM Consulting Full time £40,000 - £70,000 per year

    Company Description OverviewSpecialist role DeveloperSummary of the work Senior Back End Developer required to work with the existing team of PHP Zend Framework 2 devs to update and maintain existing functionality and produce new features to ensure that the the business critical application (case management system hosted on AWS) is iterated and improved...

  • Senior Back End Developer

    2 weeks ago

    Nottingham, Nottingham, United Kingdom TEaM Consulting Full time £60,000 - £120,000 per year

    Company Description OverviewSpecialist role DeveloperSummary of the work Senior Back End Developer required to work with the existing team of PHP Zend Framework 2 devs to update and maintain existing functionality and produce new features to ensure that the the business critical application (case management system hosted on AWS) is iterated and improved...

  • Warehouse Operative

    1 week ago

    Nottingham, United Kingdom Co-op Full time

    Warehouse Operative - Back Shift - Castlewood Full time - 37.5 hours per week. Permanent Back shift - 2pm – 10pm, 5 over 7 days including weekends £12.89 - £16.77 hourly rate plus great benefits (£12.89/hr base rate plus £1.94/hr back shift allowance and £1.94/hr weekend shift allowance) Castlewood CDC, Castlewood Business Park, South Normanton, NG17...

  • Back Office Executive

    1 week ago

    Nottingham, United Kingdom Get Jobs Full time

    Job Title: Back Office Executive (Remote)Location: Remote (Open to qualified candidates located in the US, UK, Canada, Australia, New Zealand, Ireland)Compensation: Competitive pay commensurate with experience and role level; specific salary details will be discussed during the hiring process.Role Overview:We are seeking motivated individuals for a 100%...

  • Food Runner

    14 hours ago

    Nottingham, United Kingdom tamatanga Full time

    Job Summary: We are seeking a dedicated Back of House Team Member to join our dynamic team. As a Back of House Team Member, you will play a crucial role in ensuring the smooth delivery of our dishes for our guests dining in and taking away via our deliveroo platform or our guests coming to collect themselves **Responsibilities**: - Preparing desserts...

  • Dvs Operational Support Team

    6 days ago

    Nottingham, United Kingdom Valuation Office Agency Full time

    **Details**: **Reference number**: - 228078**Salary**: - £21,750**Grade**: - Administrative Officer**Contract type**: - Permanent**Business area**: - VOA - Customer Service and Support - District Valuer Services**Type of role**: - Operational Delivery**Working pattern**: - Full-time**Number of posts**: - 1Contents Location About the...

  • Compliance Officer

    3 weeks ago

    Nottingham, United Kingdom Office Angels Full time

    Compliance Officer - 35 hours per week - Flexible hours Hybrid - based in Nottingham Are you a compliance professional looking for a purpose-driven role where your work directly supports ethical finance and community impact? We're on the lookout for a Compliance Officer who's passionate about doing things right not just ticking boxes. This is your...

  • Lead Procurement Officer

    6 days ago

    Nottingham, United Kingdom Venn Group Full time

    Lead Procurement Officer RequiredContract Length: 3 months+Location: Nottingham / HybridRate of Pay: NegotiableVenn Group are looking for a Lead Procurement Officer to work for a Local Authority in NottinghamshireThe successful candidate will be responsible for: Lead the procurement of high-value contracts within an assigned sub-category (c.£25–75M per...

  • Lead Process Operator

    1 week ago

    Nottingham, United Kingdom Concrete4Change Full time

    Join the Climate-Tech Revolution at Concrete4Change (C4C)** Position: Lead Process (Commissioning) Operator (Job title flexible) Type: Full-Time Start Date: Immediate Visa Sponsorship: Available Concrete4Change (C4C) is a deep-tech R&D company pioneering a breakthrough technology to permanently mineralise CO₂ in concrete. Our innovation is...