Support Coordinator

Support Coordinator - Level 3

Keele Drive, Cramlington

Permanent, Full Time (37.5 hpw)

Salary of £22,500 pa, plus Brilliant Benefits including health cash plan

**Empowering customers to live rewarding and happy lives. That’s when it hits home.**

We have a fabulous job opportunity for you to join our awesome brand new team and brand new service called “STEP IN” No two days will ever be the same. We support brilliant customers who are in crisis situations for short bursts at a time.

We help our customers who are in crisis situations to prevent hospital admissions. They live in different settings across Northumberland, whether that be out in the community in their own home or in supported living services. We’ll “STEP IN” where and when needed for short periods, for up to 4 weeks, until the situation is stabilised, then step out.

You’ll help change our customer’s lives for the better by undertaking risk assessments, support planning, goal setting and regular reviews. You’ll create bespoke and personalised support plans with and for your customers. Each plan will look to meet our customer’s individual needs and aspirations, making sure they meet safeguarding and confidentiality requirements.

You’ll also have responsibility for coordinating our support workers, apprentices and volunteers, and working collaboratively with external agencies, to assess and engage support for our customers.

We empower our customers to develop the independent living skills they need, to successfully move on. Together we’ll make a difference

**About you**

You’re passionate and motivated to help vulnerable people make positive and lasting changes to their lives. You’ll impress us with your ability to work on your own initiative, positively influencing people from all different backgrounds.

To make sure that we keep our records straight, and customers safe, it's important that you are technologically savvy (or at the very least not a technophobe) You’ll be given the latest IT kit, which could include a Surface Pro tablet and smart phone, supported by our new online integrated IT system. This means that you don’t have to be in the office as you can complete support plans on the go.

It would be amazing if you’ve had a job in this type of environment before, however it’s your “can do” positive attitude and enthusiasm that are critical to make this role a success. We can nurture your talent, just let us know in your cover letter why you have a passion for working here

As this is a community-based job, you need to be able to drive, as well as having access to a vehicle insured for business purposes. Don’t worry, we’ll pay you expenses to cover this use
- When you join as a Support Coordinator, you’ll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you don’t have a transferrable one._

**Working hours**

You’ll work on a rota basis between the hours of 09:00am - 17:00pm Monday to Friday and take your turn working bank holidays. We need you to be flexible to meet the needs of our customers, but we aim to give you the time you need to spend time doing the things that matter to you

**About our team**

You’ll work alongside our fabulous team who are super passionate about supporting customers to reach their goals and celebrating their achievements. To us we’re not just a team we’re a ‘work family’.

Our manager is Craig AKA the best greengrocer in town Craig has worked for Home Group for 5 years and is the king of STEP You’ll be the first in this role and will help build an amazing team.

**Be yourself at Home**

Home Group is committed to tackling prejudice and discrimination, not just for our customers, but for our colleagues too We’re super proud of our internal Diversity Networks and allies (Multicultural, LGBTQIA+ and Disability) which support colleagues from different backgrounds to be their true selves. We recognise and celebrate our differences, together we make Home Group a great place to work

**Casual job?**

Looking for a more flexible working pattern? You can also join us on a flexible basis by being part of our bank. You can work hours that fit around your current commitments or even pick up some additional shifts to your main role to earn some extra cash and get paid on a weekly basis.

**More about this job**

If you’re not reading this advert on our job pages, press the **APPLY NOW** button to access lots of useful stuff You can download the Support Coordinator job description, and find out more about Home Group. We’ve also got some short films that show you what it’s like to work here, and we know you’ll want to find out more about our award winning benefits and rewards

**Work Locations***: Cramlington (Keele Drive) 12-13 Keele Drive Kielder Avenue Cramlington NE23 8JS

**Closing Date***: 20.Mar.23, 6:59:00 PM