Administrative Officer Human Resources

Reference:
25-28514

Job title:
Administrative Officer Human Resources

Directorate:
Corporate Services

Service:
Support

Closing date:
04/07/2025 10:00

Job type/Hours:
Temporary year | 37 Hour

Salary:
£27,711 - £30,060 a year

Pay Scale:
S1

Location(s):
Caernarfon

**Gwynedd Council offers an attractive employment package, for more information please click on this**Information Pack**

Gwynedd Council operates internally through the medium of Welsh, and offers all its services bilingually. The applicant will be required to reach the linguistic level noted as one of the essential skills in the Person Specification.

For further information about this post please contact Mari Jones or Iona Williams on 01286 679022 / 01286 679259

Application forms and further details available from Support Service, Gwynedd Council, Council Offices, Caernarfon, LL55 1SH

Tel: 01286 679076

**CLOSING DATE: 04.07.2025**

**Personal attributes**:
**Essential**:
Ability to work together as part of a team and individually

Ability to analyse information

Ability to work under pressure and meet tight targets

Ability to manage own time whilst prioritising work

Ability to respond calmly and logically in a confrontational situation

Ability to work accurately and thoroughly without supervision

Ability to deal with people courteously

The confidence to deal with officer at different levels

Ability to handle sensitive and confidential situations

Well organised and polished at work

**Desirable**:
**Qualifications and relevant training**:
**Essential**:
Good Education Standards to GCSE level

Qualified in Business Administration or equivalent

**Desirable**:
CIPD Qualification or working towards a relevant qualification

**Relevant experience**:
**Essential**:
Experience of working in an administrative field

**Desirable**:
Experience of providing customer care service

Experience of collecting, organising and managing information

**Skills and specialist knowledge**:
**Essential**:
Communication Skills

**Desirable**:
Computer Skills in systems, word processing and spreadsheets

Excellent customer care skills

**Language requirements**:
**Essential**:
**Listening and Speaking - Higher Level**:
Able to follow a conversation or discussion through the medium of Welsh and English on a professional level and discuss general day to day topics in the field in order to present information and express opinions.Able to give a pre-prepared presentation and respond to any comments and questions on it in Welsh or English.

**Reading and Understanding - Higher Level**:
Able to understand standard written Welsh and English; both formal and informal.Able to gather information from various sources such as letters, reports, articles through the medium of Welsh and English in order to fulfil the post.

**Writing - Intermediate Level**:
**Purpose of the post**:

- Ensure that the people of Gwynedd are at the heart of everything we do.
- Assist and support the Human Resources Administration service to provide a professional service and ensure that the Improvement Plan of the Human Resources Department is implemented.
- Ensure that the Gwynedd Jobs System Data is current for structure accuracy on Staff Self Service.
- Support Senior Managers and Service Managers with the use of staff Self Service and Gwynedd Jobs System
- Develop Work Plans for modules within the Staff Self Service system
- Contribute to every element of the Self Service system Testing modules (e.g. register of staff who do not have access to Council accounts, Payslip, Leave, Timetabling Modules)
- Quality assurance
- Main contact for Timetabling, Leave and Recruitment and Appointment Modules
- Lead on elements e.g. Support and Mentor individuals on how to use the modules within the Staff Self Service system

**Responsibility for functions**:
**Main duties**:

- Be a part of a team which deals with enquiries from Heads, Managers, Staff, Public and external organisations
- Need to pay attention to detail and the need to be careful and thorough when inputting data accurately to the Gwynedd jobs system.
- Check, implement and update the Gwynedd Jobs System data by making enquiries with Services in order to ensure that the structure reports correctly (webmaster reports)
- Arrange and provide training programmes for managers on how to use the Gwynedd Jobs System
- Train managers and staff on Staff Self Service modules.
- Use expertise to identify and research continuous developments
- Attend the department's working groups, or working groups with external agencies (Jobs Fairs)
- Co-ordinate and administrate the recruitment process, including the following:
- Advise departments on recruitment processes and procedures
- Co-ordinate with advertisement agencies and external advertisers
- Arrange interviews
- Deal with job enquiries and send out information packs in a timely manner.
- Administrate UKVI right to work documents and comply with relevant legislation, regulations and polic