Warranty Administrator

**Information about the role**:

- To submit accurate warranty and goodwill claims on a daily and weekly basis and monitor daily and weekly warranty reports, in accordance with the manufacturer’s guidelines and within the required time scales
- Maximise profitability of all warranty submissions by reviewing job cards completed by colleagues and requesting alteration be made where appropriate
- Accurate maintenance of all warranty submissions, credits, rejections and customer contributions towards goodwill claims, plus all associated warranty administration

**What we’re looking for**:

- Excellent attention to detail with an ability to work under pressure and to tight deadlines
- Strong computer and administrative skills
- Professional and highly organised
- Previous warranty administration experience would be a great advantage, however, not essential as training will be provided

**What’s in it for you**:

- 23 days holiday plus bank holidays, increasing with length of service
- Staff car benefit scheme for employee and family members
- Employee Assistance Programme & wellbeing support
- Exclusive discounts scheme at 100’s of retailers
- Life assurance
- Company pension scheme
- Cycle to work scheme
- Birthday card and voucher each year on your special day
- Family run and friendly place of work
- Reduced rates on Hadwins products and services
- Uniform provided

About Hadwins

Our dealerships are privately owned and family run, located in the picturesque Lake District. We have Lake District Audi, Hadwins Volkswagen and Hadwins Approved. Our teams are made up of just over 100 loyal and friendly members. We have built up a strong reputation over the years, ensuring our customers receive the best possible service. We are very proud of both our performance, and the effort that our team put in to achieve excellent customer feedback and dealership results.

We know from our 50+ years of experience that happy staff give the best customer service, therefore, Hadwins provides a supportive, friendly and dynamic environment to work in.

**Job Types**: Full-time, Permanent

**Salary**: £28,000.00-£35,000.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person